Content Writer Job at Serenity Staffing in Fort Snelling Unorganized Territory

Overview

Someone who can come in and clean up our onboarding operations manual that is overly detailed and outdated; cleanup is the focus until the end of the year. Upon primary project completion, this contract role may be asked to make recommendations and implement those improvements and test to make sure all is user friendly and easily deliverable.

Responsibilities

• The manual will contain only the policy content. All processes will be relocated to a separate location.
• The manual will be edited to be up to date with relevant information and links, and it is stored on SharePoint.
• The role involves following up with Subject Matter Experts (SMEs) on timelines and ensuring that content is updated and approved.
• The manual should have a consistent, single-author tone that is easy to read and understand.
• We also need recommendations on potential platforms for hosting the manual in the future.
• We currently have Oracle and Service Now so these will both be considered.

Employment details

This role is a 40-hour per week, hybrid position. It\'s anticipated to continue through the rest of the calendar year. Once trained, this position can be fully remote. We are targeting a Sept 8th start.

Qualifications

• Experience editing policy content and manuals; strong writing and editing skills.
• Familiarity with SharePoint and document governance.
• Ability to coordinate with Subject Matter Experts (SMEs) and manage timelines.
• Ability to produce a consistent, easy-to-read tone across the manual.
• Interest in evaluating hosting platforms for the manual; Oracle and ServiceNow experience or familiarity is a plus.
• Contract role with 40 hours per week; hybrid work arrangement; remote work possible after training.