Sarafu is hiring: UX Research Manager, Instagram Creator Experience in Menlo Par

UX Research Manager, Instagram Creator Experience

Instagram is looking for a Research Manager with research, communication and people management skills. We are seeking a candidate with a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will lead a team of world-class researchers across a key product vertical, and across multiple research disciplines. We are looking for an experienced leader with a proven track record of building and managing high-performing teams. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value.

Responsibilities

• Guide research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement


• Deliver actionable and relevant insights aligned to both strategic and tactical product and design decisions


• Identify and prioritize short-term and long-term research that delivers impact


• Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge


• Hire, develop, and retain talent


• Advocate passionately for the customer, ensuring that the product experience is aligned to user needs and expectations

Minimum Qualifications

• Bachelor’s degree or significant experience conducting UX research with meaningful business impact


• 18+ years of experience conducting and/or studying research post-Bachelor’s degree


• 5+ years of experience directly managing, coaching and developing full-time researchers


• Experience directly managing across different research methodologies


• Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)


• Experience building teams over time through hiring, growing, and retaining high-performing researchers


• Experience building and setting research strategy that connects with business strategy


• Track record of translating research into business impact


• Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Preferred Qualifications

• Graduate degree


• Experience with consumer products, consumer insights, or product development


• 5+ years of UX research experience


• 1+ years experience managing managers

Location: Santa Clara, CA • Salary: $111,918.00-$146,878.00 • Posted: 3 days ago

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