Library Services Technical Associate (.8) Job at Des Moines University Medicine

Overview

Library Services Technical Associate (.8) at Des Moines University Medicine and Health Sciences (DMU). The role is under the guidance of the Assistant Director of the Center for Educational Enhancement-Library Services to support services within the Center for Educational Enhancement (CEE), including oversight of access services. Functions include interlibrary loan, systems administration of the library management system, and coordinating digital content and access to resources within the institutional repository and course reserves systems. This position will also supervise and train student workers. This position will be cross trained to assist with technical troubleshooting and other customer service-oriented functions. The individuals in this position will join a team dedicated to advancing quality, technology-enhanced teaching, learning, research, and scholarship.

Responsibilities

• The direct supervisor may assign focused priorities for library associate to reflect digital services, reference services, collection management, etc., as needed.
• Oversee all aspects of access services, ensuring high quality customer service. Maintain day-to-day management of the library’s print collections. Perform collection maintenance duties such as inventory, the monitoring of shelf accuracy, shifting, and weeding. Prepare theses for binding and process for the shelf, including barcoding and entering records into library catalog.
• Hire, train, and manage the library’s work-study students, ensuring that circulation procedures and policies are followed. Work with Financial Aid to appropriately process paperwork and to ensure that the library remains within federal work-study guidelines. Schedule work-study students for all hours that the library collection room is open. Monitor and approve student timecards, and work with the Assistant Director of the Center for Educational Enhancement-Library Services to monitor federal work-study budget.
• Oversee DMU’s interlibrary loan lending and borrowing processes in a timely manner, which include managing all incoming borrowing and lending requests, preparing materials for arrival and return, choosing appropriate delivery methods, and resolving issues as they occur. Provide document delivery services to the DMU community. Oversee Electronic Fund Transfer Services (EFTS), reconciling billing charges and resolving issues as they occur.

Qualifications

• Bachelor’s degree required. A degree in information science is preferred.
• One year of experience with library management systems, databases, interlibrary loan, interlibrary loan management systems, web site maintenance, library technologies, technology vendors, and ITS departments is strongly preferred.
• To see the full job description go to Position Description at the bottom of this posting.

Work Details

• Department: Center for Educational Enhancement (CEE)
• Status: Non-Exempt
• Work Schedule: 32 hours/week, Monday-Friday; daily hours flexible but must be scheduled all five days.
• After 6 months post successful training, 1 remote day/week allowed.
• Pay Rate: $27.59/hr
• Seniority level: Entry level
• Employment type: Part-time
• Job function: Information Technology
• Industries: Higher Education

Required Documents

Resume, cover letter, and contact information for three professional references required at time of online submission. Apply at www.dmu.edu/employment.

About Des Moines University (DMU)

Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges—College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences—offering ten graduate degree programs. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals. In 2023, DMU relocated to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. Our state-of-the-art campus supports innovative teaching methods and collaboration across programs. Our research facilities foster collaboration and innovation.

Total Rewards

Our employees are what make DMU special, so we treat them well. Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy generous employer contributions toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.