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Hotel Equities

Hotel Equities is hiring: Hotel Intern, The Publisher Hotel, Fredericksburg VA i

Hotel Equities, Fredericksburg, VA, US, 22407

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Job Description

Job Description


Greenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Hotel Intern for The Publisher Hotel in Fredericksburg, Virginia

Job Purpose:

This position is to learn hotel duties to prepare for hotel or business management.

Accounting:

• Assists in all areas of the financial department, including accounts receivable, accounts payable, audit,
payroll, and general accounting.
• Assists with the preparation of month-end financial statements.
• Expand knowledge of point of sale and property management system to help research transactions
as needed.
• Count banks, prepare cash drops, total all other charges.
• Ability to learn how to effectively deal with and resolve conflict situations, such as disputes over
Billing.

HR
• Maintains confidential personnel files and personnel actions.
• Prepares job postings
• Maintain records and compile statistical reports concerning personnel‐related data such as hires,
transfers, performance appraisals, and absenteeism.
• Ensures completion of new hire paperwork.
• Performing day‐to‐day administrative tasks such as maintaining information files and processing
Paperwork.

Front Desk

• Reviewing team member schedule and occupancy projections.
• Oversees and participates in prompt and courteous guest check‐in and check‐out.
• Addresses questions or problems pertaining to Hotel rooms and rates.
• Ensures customer mail and messages are delivered promptly by overseeing mail and message
delivery.
• Promotes guest participation in guest satisfaction surveys and guides guest service
representatives to do the same.


Housekeeping Supervisor:

• Ensures that all rooms have been cleaned by checking room attendants' worksheets at the end of the
day – notifies front desk accordingly
• Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to
Company standards.
• Keeps record of room checkouts/stay overs, submits records to housekeeping every day
• Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
• Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
• Ensures completion by following through on orders
• Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms,
check out rooms, expected check-out rooms, etc



Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.


This job requires the ability to perform the following:

• Basic mathematic skills, including counting, arithmetic and basic algebra.

• Ability to communicate clearly both verbally and in writing.

• Inside with protection from weather but not necessarily changes in temperature.

• Ability to remain calm under stress. Fast-paced work area with considerable noise and frequent

interruptions. Work area may be confining.

• Must be able to operate office machines with a high degree of speed and accuracy.

• Ability to communicate using touch-tone phones, written material and speech.

• Ability to read and understand the English language as pertains to write such as reports, dockets and

instructions.

• OSHA laws require the use of personal protective equipment (PPE) when performing work duties that

have the potential of risk to your health or safety

• Proof of authorization / eligibility to work in the United States

• Ability to obtain any government required licenses or certificates

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

  • Same-day pay available
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Employee assistance program
  • Employee discount
  • Referral program