Studio Manager - Redondo Beach Job at West Coast Fitness LLC in Redondo Beach

Overview

Job Title: Studio Manager – Redondo Beach; Direct Supervisor: Regional Sales and Operations Manager; Location: 90277; Company: West Coast Fitness LLC; Status: Salaried exempt; Pay: 72,000-75,000/yr + bonus; This is a salary-exempt, full-time role with periodic exceptions to working weekends during events.

Responsibilities

• Foster the Orangetheory community and culture inside and out of the studio
• Develop and execute new member acquisition and retention plans alongside the marketing team
• Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
• Recruit, hire and develop a stellar sales team
• Ensure all company-wide initiatives are executed in/out of the studio
• Acknowledge your team’s wins and show gratitude
• Provide in-the-moment feedback and coaching to your team when necessary
• Oversee the onboarding, training, and development of all new full-time, part-time, and ASM new hires
• Be an expert on studio-specific and company-wide operational procedures and policies
• Demonstrate a solution-oriented mindset and ability to execute within company standards in any situation
• Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
• Use discretionary judgment to ensure OTF brand standards are being followed and communicated with ROM
• Ensure studio-level goals and operating budgets are achieved
• Perform monthly evaluations of Sales Associates/Assistant Studio Managers and provide mentoring for improvement
• Evaluations should include a one-on-one meeting to review performance notes
• Plan, attend and help execute a minimum of one community event per month and ensure the Sales Team has a presence
• Strategize and execute a Monthly Marketing Plan (B2B, Guerilla Marketing, Community Events, Brand Awareness, Partnerships and Sponsorships, etc.)
• Attend quarterly Regional Sales Workshop
• Ensure that the facility is clean, maintained, and operationally sound
• Provide and maintain the highest level of customer service
• Must possess the ability to resolve conflict
• Engage and monitor Slack communication

Qualifications

• Education: Bachelor’s Degree in a related field, a plus
• Knowledge + Experience: Minimum of 1-2 years of previous sales experience (highly preferred); minimum of 3-5 years of retail or equivalent management experience; minimum 2 years of recruiting, hiring, and developing experience; experience in the Health and Fitness Industry (preferred); experience in customer service/hospitality (preferred)
• Soft Skills: Self-motivated and driven sales professional; excellent communication and organization skills required; ability to effectively give training presentations to small groups, with previous experience in training/mentoring; intermediate computer skills (MS Office and basic software programs); ability to work flexible schedules as needed, including weekends and holidays

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

Benefits

• Competitive base salary
• Medical, Dental, and Vision Insurance
• Additional Benefits: FSA/HSA; 401k, parental leave, accrued Vacation time
• Free access to all Orangetheory classes at (nearly) any studio nationwide
• Deep discounts on all OTF retail and technology
• Opportunities for career growth
• Discounted fitness and wellness certifications
• Company-provided secured laptop

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel will be expected.

AAP/EEO Statement

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type

Full-time; must be available for weekends and holidays, as required

Pay

72,000-75,000/yr + bonus

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