Logo
Myo

Myo is hiring: Part-Time Front Desk Associate - Studio City in Los Angeles

Myo, Los Angeles, CA, United States, 90079

Save Job

Part-Time Front Desk Associate - Studio City

Myo is hiring a part-time Front Desk Associate (FDA) to join our team in Studio City. As one of the first faces our clients see, you’ll help deliver an elevated, seamless experience that keeps clients coming back.

Myo - Studio City (12833 Ventura Blvd #153, Studio City, CA)

Overview

We’re looking for an exceptional part-time Front Desk Associate (FDA) to join our dynamic team at Myo Studio City. As one of the first faces our clients see, you’ll help deliver an elevated, seamless experience that keeps clients coming back.

Myo - Studio City (12833 Ventura Blvd #153, Studio City, CA)

Schedule

  • The ideal candidate is available for 3 shifts per week (AM or PM), including 1 weekend day.
  • Sunday: 7:45am – 4:00pm
  • Tuesday AM: 6:45am – 1:45pm
  • Wednesday PM: 1:30pm – 8:30pm

Responsibilities

  • Provide all clients exceptional service and hospitality in line with Myo standards.
  • Introduce new clients to our service offering with clear, on-brand messaging via phone, walk-in, or written communication.
  • Monitor and manage the clinic schedule, including shift optimization, initial booking strategy, and waitlist management.
  • Ensure all claims, invoices, transactions, and/or Superbills are submitted and filed accurately.
  • Maintain clean, consistent client notes for seamless service to each client.
  • Maintain clinic organization and cleanliness, including sanitization, equipment upkeep, surfaces, and treatment rooms.
  • Engage in tasks related to client follow-up, business-driving, or marketing initiatives as assigned.
  • Maintain consistent communications with all FDA and clinic staff to ensure seamless handoffs between shifts.
  • Share insights from daily shifts, therapists and client feedback with the Operations Lead as relevant.

Qualifications

  • 1+ years of experience in a customer service and/or hospitality role.
  • Ability to work a minimum of 3 shifts per week.
  • Strong track record of positive client interactions and experiences.
  • Commitment to maintaining a well-presented clinic and team environment.
  • Attention to detail; quality and care drive performance.
  • Passion for the work we do and ability to communicate the long-term value to clients.
  • Experience with booking strategies and driving business through service.
  • Thrives in a fast-paced environment.
  • Curious, problem-solver, and committed to improving work product.
  • Show up as your authentic self and communicate openly.
  • Prioritize physical and mental health to show up as your best self in the workplace.

Benefits & Perks

  • Complimentary staff treatment sessions
  • Sales commission
  • 401k program with company match
  • Cell phone allowance
  • Referral bonus for new team members
  • Clinic closures on certain holidays
  • Sick time
  • Pet insurance
  • Erewhon corporate membership program
  • Subsidized mental health support

Pay: $20 - $22 per hour

Our Hiring Process

We believe in a thoughtful and engaging hiring experience. If your application is selected, you’ll speak with our Operations Lead about your background in client services, accomplishments, and what drives you. This is your chance to dive into your customer service and administrative experience, align with our values, and explore how you can grow with us. You’ll also get to see our clinic firsthand and experience the vibrant environment.

Why Myo?

At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience. Join us in helping people move better, feel better, and futureproof their bodies.

Core Values

  • Care Deeply (Empathy)
  • One Team, One Dream (Collaboration)
  • Make it Count (Focus)
  • Set the Pace (Ambition)
  • Never Stop Learning (Curiosity)

Job Details

  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Other
  • Industries: Health, Wellness & Fitness
#J-18808-Ljbffr