Hajoca Corporation
Kohler Signature Store Design And Sales Consultant
Hajoca Corporation, San Jose, California, United States, 95199
Overview
Kohler Signature Store Design And Sales Consultant role at Hajoca Corporation. If you are outgoing, knowledgeable, service-oriented, and enjoy staying up to date with the latest kitchen and bath design trends, consider joining our Showroom team as a Design & Sales Consultant.
Responsibilities
Provide expert product selection assistance and design services to showroom customers in the showroom and at the customer's location.
Ensure the highest levels of customer satisfaction to meet or exceed established sales and gross profit goals, and to increase profit sharing.
Provide hospitality and warmly welcome each customer.
Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
Articulate your showroom value proposition to engage customers and demonstrate the value you provide.
Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
Build and maintain long-term customer relationships, creating referrals and repeat business.
Develop and maintain knowledge of product lines and features.
Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
Use sales reports and forecasting tools to meet or exceed established sales targets.
Follow up on leads and generate new business.
Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
Process showroom sale returns and refund paperwork in accordance with company policy and procedure.
Keep showroom clean, neat, current, stocked, and safely displayed.
Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by the supervisor and management.
Qualifications
2+ years of experience in plumbing design and sales.
Knowledge of products sold in the showroom preferred.
Experience working with luxury, high-end products and customers.
Our Ideal Candidate Will Also
Be knowledgeable of kitchen and bath design trends.
Have experience with architectural blueprints and a strong sense of aesthetics.
Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.
Demonstrate outstanding customer service and verbal/telephone communications skills.
Demonstrate deep product knowledge related to kitchen/bath trends to upsell or cross-sell.
Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
Be able to build influential relationships and trust with key vendor partners.
Be able to build positive working relationships and inspire teamwork with colleagues.
Be able to plan, organize, and multi-task.
Be able to learn and operate the computer systems used to process orders.
Read, write, speak, and understand English.
Be able to perform basic arithmetic (add/subtract/multiply/divide) as needed.
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Responsibilities
Provide expert product selection assistance and design services to showroom customers in the showroom and at the customer's location.
Ensure the highest levels of customer satisfaction to meet or exceed established sales and gross profit goals, and to increase profit sharing.
Provide hospitality and warmly welcome each customer.
Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
Articulate your showroom value proposition to engage customers and demonstrate the value you provide.
Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
Build and maintain long-term customer relationships, creating referrals and repeat business.
Develop and maintain knowledge of product lines and features.
Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
Use sales reports and forecasting tools to meet or exceed established sales targets.
Follow up on leads and generate new business.
Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
Process showroom sale returns and refund paperwork in accordance with company policy and procedure.
Keep showroom clean, neat, current, stocked, and safely displayed.
Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by the supervisor and management.
Qualifications
2+ years of experience in plumbing design and sales.
Knowledge of products sold in the showroom preferred.
Experience working with luxury, high-end products and customers.
Our Ideal Candidate Will Also
Be knowledgeable of kitchen and bath design trends.
Have experience with architectural blueprints and a strong sense of aesthetics.
Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.
Demonstrate outstanding customer service and verbal/telephone communications skills.
Demonstrate deep product knowledge related to kitchen/bath trends to upsell or cross-sell.
Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
Be able to build influential relationships and trust with key vendor partners.
Be able to build positive working relationships and inspire teamwork with colleagues.
Be able to plan, organize, and multi-task.
Be able to learn and operate the computer systems used to process orders.
Read, write, speak, and understand English.
Be able to perform basic arithmetic (add/subtract/multiply/divide) as needed.
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