Agoda
User Experience Researcher (Bangkok-based, Relocation provided)
Agoda, Los Angeles, California, United States, 90079
Overview
Join Agoda for the role:
User Experience Researcher (Bangkok-based, Relocation provided)
at
Agoda .
About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Location: Bangkok, Thailand. This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.
Responsibilities
UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, delivering outputs used by Product teams to inform design, user experience and product direction.
Demonstrates critical thinking beyond explicit business requests and drives research objectives, hypotheses, methodology, execution, analysis and communication.
Lead core end-to-end research activities and collaborate with product, design and engineering teams.
Take ownership of research opportunities, evaluating importance, urgency and impact for the team.
Propose solid research solutions and challenge research requests when appropriate.
Communicate findings clearly to diverse stakeholders in English, tailoring the message to audiences of business, design and engineering.
Collaborate across disciplines and support junior researchers or researchers in other teams.
Qualifications
Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field.
7+ years of relevant experience in consumer-facing business domains.
Strong ability to plan, scope, conduct, analyze and communicate research.
Experience with qualitative methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.).
Experience with quantitative research (metrics, survey design, sampling, data analysis, etc.).
Experience negotiating with and managing external research vendors.
Ability to describe user problems and business opportunities using both quantitative and qualitative data.
Demonstrates critical thinking beyond business requests and effective storytelling and communication in English.
Enjoys collaborative work in a dynamic, data-driven environment.
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of different backgrounds and orientations. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies. You may ask to have your details removed from the file at any time. For more details please read our privacy policy.
Disclaimer We do not accept unsolicited terms or agency representations. If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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User Experience Researcher (Bangkok-based, Relocation provided)
at
Agoda .
About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Location: Bangkok, Thailand. This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.
Responsibilities
UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, delivering outputs used by Product teams to inform design, user experience and product direction.
Demonstrates critical thinking beyond explicit business requests and drives research objectives, hypotheses, methodology, execution, analysis and communication.
Lead core end-to-end research activities and collaborate with product, design and engineering teams.
Take ownership of research opportunities, evaluating importance, urgency and impact for the team.
Propose solid research solutions and challenge research requests when appropriate.
Communicate findings clearly to diverse stakeholders in English, tailoring the message to audiences of business, design and engineering.
Collaborate across disciplines and support junior researchers or researchers in other teams.
Qualifications
Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field.
7+ years of relevant experience in consumer-facing business domains.
Strong ability to plan, scope, conduct, analyze and communicate research.
Experience with qualitative methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.).
Experience with quantitative research (metrics, survey design, sampling, data analysis, etc.).
Experience negotiating with and managing external research vendors.
Ability to describe user problems and business opportunities using both quantitative and qualitative data.
Demonstrates critical thinking beyond business requests and effective storytelling and communication in English.
Enjoys collaborative work in a dynamic, data-driven environment.
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of different backgrounds and orientations. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies. You may ask to have your details removed from the file at any time. For more details please read our privacy policy.
Disclaimer We do not accept unsolicited terms or agency representations. If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
#J-18808-Ljbffr