James Chevrolet
Description of the role:
As an Automotive Service Writer at James Chevrolet in Johnstown, NY, you will be responsible for assisting customers with their vehicle service needs and ensuring a smooth communication process between customers and the service department.
Responsibilities:
Interact with customers to understand their service requirements
Provide estimates for service costs
Schedule service appointments and follow up with customers
Communicate effectively with the service department to ensure timely completion of work
Handle customer inquiries and complaints in a professional manner
Requirements:
Previous experience in a customer service role is preferred
Knowledge of automotive terminology and repair processes
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational skills and attention to detail
Benefits:
Competitive salary range of $50,000.00 - $80,000.00 per year paid weekly
Health insurance and retirement benefits
Paid time off and holidays
Ongoing training and development opportunities
Employee pricing on vehicles, parts and service
About the Company: James Chevrolet is a trusted automotive dealership in Johnstown, NY, committed to providing exceptional customer service and quality vehicles. We value our employees and offer a supportive work environment with opportunities for growth.
Responsibilities:
Interact with customers to understand their service requirements
Provide estimates for service costs
Schedule service appointments and follow up with customers
Communicate effectively with the service department to ensure timely completion of work
Handle customer inquiries and complaints in a professional manner
Requirements:
Previous experience in a customer service role is preferred
Knowledge of automotive terminology and repair processes
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational skills and attention to detail
Benefits:
Competitive salary range of $50,000.00 - $80,000.00 per year paid weekly
Health insurance and retirement benefits
Paid time off and holidays
Ongoing training and development opportunities
Employee pricing on vehicles, parts and service
About the Company: James Chevrolet is a trusted automotive dealership in Johnstown, NY, committed to providing exceptional customer service and quality vehicles. We value our employees and offer a supportive work environment with opportunities for growth.