Kennesaw State University
Communications Officer - Public Safety
Kennesaw State University, Kennesaw, Georgia, us, 30156
Overview
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Communications Officer - Public Safety
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Responsible for receiving emergency, non-emergency and administrative calls and notifying and/or dispatching appropriate emergency responders. Performs inquiries and searches of multiple local, state, and national databases to provide information to law enforcement personnel. Serves as a Campus Security Authority as defined by Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Responsibilities Receives emergency and non-emergency requests for public safety and non-public safety services Provides dispatch services regarding incidents and requests public safety assistance via two-way radio and/or telephone Requests additional resources (fire, emergency medical services, law enforcement, tow trucks, other University personnel or services) as needed Monitors fire alarm system(s), video camera system(s) and incoming information/messages from government, private sector and non-profit sector sources Broadcasts alerts to DPS/UP (Department of Public Safety/University Police) and campus community Receives training and maintains applicable certifications in CPR, AED, first aid procedures, GCIC/NCIC, Georgia Peace Officers Standards and Training (POST), National Incident Management System (NIMS) and Incident Command System (ICS)
Required Qualifications
Educational Requirements : High School diploma or equivalent Other Required Qualifications : Possession of, or ability to obtain within twelve (12) months of employment, certification as a Communications Officer through the Georgia Peace Officer Standards and Training (POST) Council, in accordance with Georgia Code 35-8-23 and Chapter 464-14 of the Rules of the Georgia Peace Officer Standards and Training Council Required Experience : On-the-job training provided
Preferred Qualifications
Undergraduate or advanced degree from an accredited institution of higher education Previous experience working in Public Safety Answering Point (PSAP) preferred
Knowledge, Skills, and Abilities
Able to work during inclement weather, 12-hour shifts and partial shifts, including periodic on-call Able to handle multiple tasks or projects at one time meeting assigned deadlines Able to maintain composure when talking to callers in crisis or emergency situations Able to work under stressful conditions Knowledge : Knowledge of NIMS and ICS systems Knowledge of CPR, AED and first aid procedures Skills : Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, video management software, computer-aided dispatch software and web-based applications) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. EEO Statement
Kennesaw State University is an Equal Employment Opportunity Employer. #J-18808-Ljbffr
Join to apply for the
Communications Officer - Public Safety
role at
Kennesaw State University . Direct message the job poster from Kennesaw State University. Job Summary
Responsible for receiving emergency, non-emergency and administrative calls and notifying and/or dispatching appropriate emergency responders. Performs inquiries and searches of multiple local, state, and national databases to provide information to law enforcement personnel. Serves as a Campus Security Authority as defined by Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Responsibilities Receives emergency and non-emergency requests for public safety and non-public safety services Provides dispatch services regarding incidents and requests public safety assistance via two-way radio and/or telephone Requests additional resources (fire, emergency medical services, law enforcement, tow trucks, other University personnel or services) as needed Monitors fire alarm system(s), video camera system(s) and incoming information/messages from government, private sector and non-profit sector sources Broadcasts alerts to DPS/UP (Department of Public Safety/University Police) and campus community Receives training and maintains applicable certifications in CPR, AED, first aid procedures, GCIC/NCIC, Georgia Peace Officers Standards and Training (POST), National Incident Management System (NIMS) and Incident Command System (ICS)
Required Qualifications
Educational Requirements : High School diploma or equivalent Other Required Qualifications : Possession of, or ability to obtain within twelve (12) months of employment, certification as a Communications Officer through the Georgia Peace Officer Standards and Training (POST) Council, in accordance with Georgia Code 35-8-23 and Chapter 464-14 of the Rules of the Georgia Peace Officer Standards and Training Council Required Experience : On-the-job training provided
Preferred Qualifications
Undergraduate or advanced degree from an accredited institution of higher education Previous experience working in Public Safety Answering Point (PSAP) preferred
Knowledge, Skills, and Abilities
Able to work during inclement weather, 12-hour shifts and partial shifts, including periodic on-call Able to handle multiple tasks or projects at one time meeting assigned deadlines Able to maintain composure when talking to callers in crisis or emergency situations Able to work under stressful conditions Knowledge : Knowledge of NIMS and ICS systems Knowledge of CPR, AED and first aid procedures Skills : Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, video management software, computer-aided dispatch software and web-based applications) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. EEO Statement
Kennesaw State University is an Equal Employment Opportunity Employer. #J-18808-Ljbffr