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Pinnacle Group

UX Researcher

Pinnacle Group, Atlanta, Georgia, United States, 30383

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UX Researcher Work Location - Atlanta, GA 30319 Positions Requested - 1 Hours per Day - 8 Hours per Week - 40 Duration - 3-year contract

Project - DAC

This role is for a UX Researcher who will need to: Gather customer data to ensure a clear and current view of the production customer experience and its associated friction points. Use a multi-faceted research approach to gather formative data using qualitative, quantitative, and competitive data. Leverage available metrics to monitor the health of the customer experience and keep the team and business informed. Evaluate experiences created within team and outside to ensure it aligns to defined strategies. Roll data points up into a compelling Point-of-view documents and communicate learnings to key partners including designers, strategists, researchers, and product owners. Employ online research tools, design thinking methods, and quantitative research methods.

Pay Range: $40 - $60

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

ID : 170006