Senior, Design Researcher - Data Ventures Job at Walmart Data Ventures in San Br

Senior, Design Researcher - Data Ventures

This range is provided by Walmart Data Ventures. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$117,000.00/yr - $234,000.00/yr

Position Summary... What you'll do...

We’re building Walmart Data Ventures from the ground up, and Design Research is critical to our foundation. Our data products serve millions of customers, suppliers, and associates across our unique user ecosystem. Join our mission of crafting world class data experiences with them, for them. We balance discovery with delivery to establish north stars while delivering incremental value to our customers.

As a Senior User Researcher, you’ll help define and lead research strategy and execution. We work hard to understand the people we’re designing for, and to deliver useful and usable products that delight. You’ll work alongside partners in Product Design, Product Management, Data Science, and Engineering to deeply understand how users think and act and translate those insights into clear recommendations that guide product and experience strategy.

What you'll do

• Lead strategic and tactical research projects, conducting studies from generative research to usability testing to inform and refine product and experience direction
• Apply diverse research methods such as interviews, surveys, usability testing, and ethnographic studies to uncover how users navigate the full-service experience, across systems, tools and people
• Leverage user findings and stakeholder input to identify pain points, opportunities, and unmet needs across channels
• Translate research into actionable frameworks such as journey maps, service blueprints, and opportunity maps that help teams build a shared understanding and drive decision making
• Partner with product teams to identify research questions, design studies, and inform product strategy and design decisions
• Foster a culture of user empathy and human-centered design across the company to help teams prioritize user needs
• Identify and communicate high-value opportunities for teams to focus on and drive toward
• Facilitate workshops that bring cross-functional teams together to align on research findings, co-create future-state journeys, and drive prioritization
• Encourage non-research team members to actively participate in the research process, fostering a shared understanding of user needs

Qualifications

• Expertise in a variety of research methods, such as usability studies, interviews, surveys, user testing, and ethnographic research
• Demonstrated ability to work collaboratively in a cross-functional team environment and influence product strategy and design decisions
• Ability to work independently and manage multiple projects simultaneously
• Deep understanding of human-centered design and product development
• Bachelor’s degree with 5-7 years of professional research experience, or master’s degree with 3-5 years of professional research experience, or 7+ years of professional research experience
• Work samples that showcase your research experience and approach
• Bonus points for service design experience / interest

Perks and benefits: Beyond competitive pay, this role is eligible to receive incentive awards based on performance. Other great perks include 401(k) match, employee stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and belonging.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Primary Location

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Engineering and Information Technology

Industries

• Retail