Alvarez & Marsal is hiring: Technical Communication Specialist in Tampa
Alvarez & Marsal, Tampa, FL, United States, 33646
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Overview
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.
The Team
A&M is seeking a talented and detail-driven Technical Communication Specialist to join our IT Communications and Change Management team. This hybrid role blends technical writing and content strategy, supporting both technical and non-technical audiences with clear, engaging, and actionable content. This position combines the role of technical writer and content marketer. The technical communications specialist will be responsible for planning and producing procedural documentation, writing and editing emails, proofreading and editing knowledge base documentation, and enforcing communication best practices, all while adhering to brand and style guidelines.
You’ll play a critical role in supporting IT initiatives by developing strategic communication plans, training materials, process documentation, and user-focused content. From creating knowledge articles to managing platform outage communications, your work will help ensure employees understand and adopt the tools and systems they need to succeed.
How You Will Contribute
- Collaborate with IT leaders and subject matter experts to write and publish emails, articles, SOPs, and other change management materials to understand tools, systems, and their audiences.
- Develop and execute communication plans to support IT initiatives, driving awareness, adoption, and understanding.
- Write and edit content independently, including training materials, process documentation, and internal communications.
- Manage multiple projects and competing deadlines across various IT verticals.
- Use our internal communications platform to craft both planned and emergency outage messages.
- Write clear, concise, and engaging promotional content about technical initiatives.
- Edit and proofread technical documentation, ensuring accuracy, clarity, and alignment with style guidelines.
- Continuously improve documentation and communication processes to enhance the user experience.
- Contribute to broader change management and organizational design efforts as needed.
Qualifications
- Bachelor’s degree in communication, English, Education, Technical Writing, or a related field.
- At least 2 years of experience in technical writing, change management, content strategy, or knowledge management.
- A strong grasp of Microsoft 365 including Teams and SharePoint, and familiarity with common style guides (APA, Chicago, Microsoft Manual of Style, etc.).
- Ability to translate complex technical information into clear, user-friendly language and visuals.
- A strong sense of audience—able to anticipate user needs and advocate for a better experience.
- Exceptional organizational and project management skills; able to juggle multiple deadlines.
- A collaborative team player who works well across departments and levels of technical expertise.
Your journey at A&M
We recognize that our people are the driving force behind our success, and we prioritize an employee experience that fosters professional and personal development. Our performance development process promotes continuous learning, rewards contributions, and fosters a culture of meritocracy. With training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize well-being and provide benefits and resources to support you. Our people highlight growth opportunities, an entrepreneurial culture, and our collaborative, fun environment as key reasons for working at A&M.
Benefits and compensation
Regular employees working 30 or more hours per week are entitled to participate in Alvarez & Marsal Holdings’ benefits, including healthcare plans, flexible spending accounts, life, AD&D, disability coverages, and a 401(k) retirement plan. Eligible employees may receive an annual discretionary contribution to the 401(k). Paid time off includes vacation, personal days, sick time, holidays, a floating holiday, and parental leave. The amount of vacation and personal days varies by tenure and role.
The salary range is $75,000 - $95,000 annually, dependent on education, experience, skills, and geography. A discretionary bonus program is offered based on various factors, including individual and firm performance. Please ask your recruiter for details.
Inclusive Diversity
A&M’s entrepreneurial culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means embracing diversity and fostering inclusiveness, encouraging everyone to bring their whole self to work.
Equal Opportunity Employer
It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information, political affiliation, or any other characteristic protected by law. Employees and Applicants can find A&M policy statements and information by region here.
Unsolicited Resumes
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless engaged to provide candidates for a specified opening. Any employment agency submitting an unsolicited resume does so with the understanding that A&M may hire that applicant at its discretion without any fee owed to the submitting agency.
Company details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Marketing, Public Relations, and Writing/Editing
- Industries: Business Consulting and Services