Asset Living is hiring: Community Manager in Madison

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country spanning the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a culture focused on unity, leadership, collaboration, and opportunities to grow.

Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) as an Accredited Management Organization (AMO).

Community Manager — Essential Duties & Responsibilities

• Personnel Management: supervise on-site staff, screen, hire, train, coach, and develop; ensure ongoing training and compliance with training benchmarks.
• Staff scheduling and assignments: Complete weekly/daily office and maintenance staff schedules.
• Performance management: address performance issues, document actions, and coordinate with supervisor and HR as needed; terminate when necessary.
• Staff development: promote quality job performance through leadership and support; ensure compliance with company policies and procedures.
• Financial Management: work to maximize net operating income through cost control and revenue/leasing improvements; develop yearly operating budgets/forecasts; monitor deposits, rent collections, and vendor invoices; ensure timely financial reporting.
• Strategic Leasing Management: develop yearly marketing plans, implement marketing strategies and systems; ensure effective leasing techniques, following up, signing/documentation, and reporting systems; respond to resident complaints and maintain satisfaction; implement resident retention programs.
• Administrative & Maintenance Management: ensure reporting is accurate and timely; lead emergency response for the property; monitor service request turnaround and responsiveness; maintain property appearance and conduct regular inspections; manage resources, bids, and contractor coordination; supervise maintenance and rehabilitation activities to ensure quality and expediency.
• On-site operations leadership: ensure compliance with Asset Living policies, safety, fair housing guidelines, and liability considerations.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred, or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others; ability to work overtime, weekends, and night hours for emergencies.
• Remain stationary or move about as needed; may stand or sit for prolonged periods; operate in various environments and conditions; lift and move up to 25 lbs.; work with hazardous chemicals.

License/Equipment

• Must have reliable transportation due to on-call emergencies.

Compensation and Benefits

At Asset Living, compensation decisions consider factors such as skill set, background, and certifications. The offer may include a comprehensive total rewards package with medical/dental/vision, life and disability insurance, 401K with employer match, commissions and performance bonuses when applicable, paid sick days, and company holidays.

Salary Range

$80,000 per year to $85,000 per year

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales

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