Luxury Fashion & Timepiece Manager - Jared Jewelers - Lakeline Mall - Outparcel

Luxury Fashion & Timepiece Manager – Jared Jewelers – Lakeline Mall – Outparcel

Join to apply for the Luxury Fashion & Timepiece Manager – Jared Jewelers – Lakeline Mall – Outparcel role at Signet Jewelers.

Overview

At Jared, we know that jewelry is more than a ring or pendant. We empower every jewelry consultant with the innovation, training and resources to help customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company that believes love inspires love. Signet is also Great Place to Work-Certified. There are brilliant career paths awaiting you—rewarding opportunities to impact the lives of others and inspire love.

Position

Title: Luxury Fashion and Timepiece Manager

Reports To: General Manager or Assistant General Manager in their absence

Overview / Basic Function

The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This role achieves store and individual sales goals by providing a superior guest experience and expert knowledge on fashion merchandise (diamond fashion, gold and color) and timepiece brands. The manager oversees fashion and timepiece sales performance, merchandise launch executions, product education provided by Signet, and training plans to improve opportunities for the store as a whole.

Minimum Requirements

• Meet or exceed three of the five performance standards, with sales being one of them.


• No Code of Conduct written counseling within the past six months.


• DCA certified.


• Minimum six months with the company or equivalent experience.


• Completion of the Minimum Training Requirements training module and passing the associated quiz.

Responsibilities

• Serve guests and promote store and personal sales (approximately 40% of time).


• Consistently attain sales and performance standards and support store promotions.


• Foster total guest satisfaction by prioritizing the guest’s jewelry needs and shopping experience.


• Provide an exceptional guest experience by aligning with the guest's agenda and following up via the Clienteling system.


• Monitor guest flow and pair guests with the appropriate team member as needed.

• Supervise fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands; train team members on these categories (approx. 50% time).


• Oversee merchandise implementation, sales performance, promotions, launches, visual display and merchandising; maintain product knowledge across store merchandise.


• Develop and maintain knowledge of all fashion and timepiece merchandise to train the team on features, benefits, quality, value, warranties and services for each brand.


• Coordinate with vendor partners and complete vendor trainings, eLearnings, and incentive submissions for the store.


• Review weekly fashion and timepiece reporting and identify areas for improvement; work with management to develop training plans to improve sales, standards and guest experience.

• Collaborate with the Management Team on recruiting, hiring, scheduling, performance appraisals, counseling, and sharing relevant team member information.


• Communicate personnel and security concerns, merchandising needs, and other relevant information to the General Manager.


• Respond to guest complaints and issues promptly and courteously in partnership with the General Manager.


• Assist management in their absence as needed.

Other Essential Responsibilities

• Act in alignment with Signet’s Core Values and show respect to guests and team members.


• Maintain consistent, regular attendance as an essential function of the job.


• Adhere to all company policies and procedures, including Loss Prevention, Sales and Credit policies; maintain security awareness for selling procedures.


• Perform other duties as assigned.

Required Skills and Abilities

• Lead by example by achieving daily performance standards and executing store promotions.


• Positive, enthusiastic, team-spirited work style; embody Signet’s Core Values.


• Analytical thinking and reasoning capability.


• Ability to train and develop team members; conduct store training meetings as needed.


• Professional image and approach; tactful, friendly demeanor when dealing with people.


• Ability to plan, organize, follow up and supervise others; strong communication skills.


• Excellent verbal and written communication, including phone etiquette.


• Ability to accept responsibility, make decisions, delegate, and follow up as appropriate.


• Reliable and dependable; ability to operate all sales-related equipment.

Physical Demands

Must be able to stand for long periods, reach with hands and arms, move between display cases, handle and feel merchandise, sit, stoop, kneel and crouch, lift up to 10 pounds, and see well enough to discern differences in merchandise quality.

Work Schedule

• As required by the store, including evenings and weekends.


• Three nights per week or as required by the General Manager.


• Sunday on an alternating basis or as needed.


• Store hours during Special Events and key selling times of the year.

Other Notes

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that we can only contact those selected for further consideration. Internal candidates should refer to Workday Professional Profile instructions. Registration in our online registry is encouraged for management opportunities.

Related Links

Note: This posting may include additional opportunities on Signet’s other career site pages. Please visit the careers page to explore more roles.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Retail

#J-18808-Ljbffr