Director of Laboratory/Technical Services Job at Blood Bank of Alaska in Anchora

Director of Laboratory/Technical Services

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Overview

Position: Director of Laboratory and Technical Services. Department: Laboratory Services. Reports To: CEO. Position(s) Supervised: Manager of Laboratory and Technical Services and Product QC Lab Technicians. Status: Full-Time.

Responsibilities

• Ensure alignment with organizational goals and regulatory guidelines within the laboratory environment.
• Participate as a member of the Blood Bank\'s management team in planning, program formulation and decision making with regard to the laboratory\'s role, functions, and technical support of the blood collection and processing operations.
• Ensure adherence to BBA’s Standard Operating Procedures (SOPs).
• Work with department supervisors and staff to ensure laboratory operations follow SOPs, ensure safety of blood products and compliance with FDA and AABB regulatory requirements.
• Communicate with the Medical Director regarding product suitability.
• Research new developments and industry trends; partner with Executive staff in determining direction of BBA as it relates to laboratory services.
• Oversee equipment, maintenance and laboratory supplies.
• Develop and implement a department that emphasizes customer service and compliance with quality standards.
• Handle personnel matters in collaboration with appropriate support departments.
• Perform duties in compliance with regulatory and accrediting agencies; ensure OSHA, cGMP, and CLIA regulations; monitor staff compliance.
• Support the BBA mission, quality objectives, and customer service standards at all times.
• Write and analyze procedures related to laboratory services; perform validations as required; maintain quarantine processes, look-back procedures and lot release.
• Attend relevant meetings (AABB, ABC, etc.) and stay current with evolving practices.
• Maintain computer systems (InVita) for day-to-day operations and train personnel as needed.
• Maintain QC records and document control; manage monthly and annual budget adherence.
• Ensure timely internal and external communications and critical reporting.
• Plan audits of operational activities to ensure compliance in collaboration with QA.
• Promote positive internal and external customer relations.

Qualifications

• Supervisory knowledge, skills and abilities to lead change, manage budgets, and empower employees.
• Strong communication, organization, and leadership skills; ability to write and present effectively.
• Ability to work independently, meet deadlines, and handle multiple projects.
• Ability to solve problems, identify root causes, and make quality decisions.
• Demonstrated integrity and alignment with Blood Bank of Alaska mission.
• Ability to maintain confidentiality of donors, customers, employees, and information.
• Knowledge of regulatory guidelines, industry standards, and quality assurance methods.

Education and Experience

• Education: Minimum: Bachelor\'s degree in Medical Technology; Preferred: MS/MBA.
• Experience: Minimum five years in a regulatory environment with at least three years in management; familiarity with FDA and AABB regulations, QA methods, CDC and OSHA safety, transfusion-transmitted infections testing; ability to train and supervise staff.
• CERTIFICATES: MT (ASCP), CPR, First Aid.

Work Environment

Potential hazard due to exposure to blood or other potentially infectious materials. Must be able to lift 50 lbs. OSHA Bloodborne Pathogens Standards followed.