Alliant Credit Union is hiring: Sr. UX Designer in Chicago

Overview

Sr. UX Designer role at Alliant Credit Union. Lead the user experience design efforts for the credit union's digital channels, including user research, interaction design, and usability testing. Shape the overall user experience strategy and provide guidance to the design team, partnering with product managers, software engineers, and quality assurance engineers to build innovative financial solutions for members.

Responsibilities

• Provide strategic direction for the user experience, aligning design decisions with business goals. Collaborate with product managers and other stakeholders to define and refine the product vision.
• Conduct user research to understand user needs, behaviors, and pain points. Develop member journey maps to guide design decisions.
• Define and implement information architecture and design systems for complex digital ecosystems. Contribute to the development and maintenance of established design systems to ensure consistency across products.
• Create high-fidelity prototypes and design mockups to communicate and test design concepts. Lead the development of interactive and dynamic interfaces that enhance user engagement.
• Plan and oversee usability testing sessions, interpreting results to inform design improvements. Provide guidance to designers in conducting effective usability testing and iterating designs based on feedback.
• Collaborate with cross-functional teams, provide design leadership throughout the product development lifecycle. Communicate design decisions and rationale to stakeholders at all levels.
• Guide junior designers, foster a collaborative and growth-oriented team culture. Contribute to the development of the design team through knowledge-sharing and skill-building initiatives.

Education & Experience

• Bachelors Degree - UX Design, Human-Computer Interaction, or related field (Minimum)
• Graduate Degree - UX Design, Human-Computer Interaction, or related field (Preferred)

• 6+ years - UX Design or related field (Minimum)
• Knowledge of design and prototyping tools such as Figma, Usertesting, Lyssna, dScout, Medallia, DXA Decibel, Adobe Creative Suite or equivalent

• In lieu of education: 8+ years - UX Design or related field

Compensation & Benefits

Typical hiring range: $99,200 - $140,100 annually. Actual compensation determined by experience, skills, and knowledge.

Additional Compensation: Annual performance bonus.

Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match. Work-from-home up to 3 days a week. Other benefits include paid parental leave, employee discount programs, paid time off, paid holidays, and education reimbursement. Eligibility and cost may vary based on hours and employment status.

Compliance & Notice

Adhere to and ensure compliance with all policies and processes of the Bank Secrecy Act. Maintain integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; comply with Privacy Act directives. Duties and responsibilities may change at any time with or without notice.