H&M Group is hiring: Visual Merchandiser in Kennesaw

Overview

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will execute visual, commercial, and styling curation according to visual and commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with information, coach, upskill and develop the store team to contribute to a great customer experience.

Responsibilities

• Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (Indirect).
• Represent the H&M Brand positively during customer interactions (Direct).
• Organize and plan workload according to the store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager.
• Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards.
• Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams.
• Perform sales report (KPIs) follow-up, identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, and budget, with follow-up actions in collaboration with Store Management.
• Follow procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with the Store team.

Fashion & Trend Awareness

• Keep up-to-date with fashion, trends, styles, products, brands, competitors, and relevant influencers.
• Plan time for fashion and trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate customer needs and enhance shopping experience in store.

Team & Development

• Share, inspire and educate store teams, keep them updated with seasonal changes, fashion trends, and relevant visual and commercial information, including price perception.
• Coach and develop the Store team’s visual and commercial skills to ensure high quality of product and presentation according to guidelines.
• Support and develop daily routines and best practices to maintain a consistent level of visual and commercial standard while sustaining customer service engagement.
• Develop and coach talents and provide onboarding training to new colleagues.
• Organize, provide, and carry out visual and commercial upskilling for you and colleagues.
• Complete Visual Competencies and Commercial 4 All trainings based on regional and sales market development goals.
• Support Sales Market and Area teams with store projects and expansion needs.

Visual & Commercial Execution

• Execute visual and commercial curation and styling for the store based on calendar, allocation, store activation plan, and fashion trends according to mood boards and guidelines.
• Carry out sample-picking routines including stockroom quantities to create clear trends and stories per guidelines.
• Ensure window and styling execution to create inspirational and commercial customer experience.
• Provide good customer flow by maintaining layout and fixtures to support trend storytelling.
• Maintain price signs in windows and store following global strategy and market requirements.
• Collaborate with Facilities Management to ensure lighting highlights products and display forms.
• Maintain and care for all display forms and interior materials with sustainability in mind.
• Keep store navigation up to date according to latest guidelines and store layout.
• Ensure adequate quantities of sale and activity materials (POS) according to local routines.
• Keep sales floor and back of house clean, organized, and safe according to local security guidelines.

Qualifications

• Curious and creative; proactive, solution-focused, flexible, with effective cross-functional communication to achieve results.
• Interest in fashion and leadership ability to apply visual and commercial experience in a dynamic environment.
• Experience in improving product presentation and commercial execution in store.
• Knowledge of visual, commercial, and operational best practices, routines, and tools.
• Ability to manage and follow up on selling equation and weekly sales reports.

Why You’ll Love Working at H&M

• We value diverse backgrounds and are an inclusive company committed to our 7 values and 75 years of history.
• Access to Colleague Resource Groups for community and networking opportunities.
• Comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave, and a community day.
• Employee discount across H&M Group brands and access to our global talent community for career growth.
• Incentive program (HIP) and additional benefits vary by local market.

Additional Information

• Compensation: base salary range is $13.48 - $16.07 hourly.
• EEOC Code: SLS
• Pay Status: Non-Exempt, Hourly.
• This job posting highlights the most critical responsibilities and requirements and is not all-inclusive. There may be additional duties assigned at the company’s discretion.
• We may adjust compensation ranges in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance, please contact us at the ethics point link.