You will
- Be an advocate for our users, guardians, and creators, making the product better as well as deliver best-in-class documentation.
- Write technical documentation such as conceptual and task-based feature guides and tutorials.
- Learn and use products and features to develop community supporting documentation.
- Create and maintain processes for supporting documentation updates including technical modifications to highly visible materials in line with document owner requirements.
- Identify and resolve technical issues impacting documentation across platforms including multiple supported languages.
- Help drive better information architecture and community experiences with cross functional teams such as Localization, Engineering, Legal, Operations, Product, and Design.
What you need to be successful
- A BA/BS degree in Technical Communications or equivalent, and 3+ years of equivalent experience
- Experience with content management systems, web hosting and customization (including HTML, CSS, JavaScript), and documentation version control.
- Drive and passion to learn new technical concepts
- Technical aptitude and a great eye for taking complex concepts and distilling them into great documentation.
- The ability to drive large docsets to completion, where no processes or standards exist.
- Self-motivated and directed. You’ll be expected to solve problems that people aren’t aware of and challenge others’ ideas where appropriate.
- A great attitude, team-first sensibilities, and ability to deliver on time.
- Bonus: Familiarity with developer platforms, legal content workflows, localization/translation management, and future-proofing documentation infrastructure.
Compensation and location
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Annual Salary Range
$115,240 — $141,780 USD
Work setting and equal opportunity
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.