Technical Writer III Job at ZipRecruiter in Denver

Overview

Ping is looking for an experienced Technical Writer III to join our team and help us create world-class developer-focused content, including APIs, SDKs, use cases, and more. You’ll work closely with engineers and product managers to craft content that is technically accurate and easy to understand, influencing how developers interact with the Ping platform.

You will

• Create comprehensive technical documentation for a developer audience
• Stay current on security technologies and Ping product releases
• Revise existing API documentation and create content for new APIs, use cases, and other developer-oriented resources
• Collaborate with lead writers, engineers, product managers, and other stakeholders to define project requirements
• Develop documentation plans and schedules
• Achieve and maintain relevant product knowledge
• Maintain consistency in tone and style

You have

• Bachelor’s Degree in English, Journalism, or a related field, or Master’s Degree in Technical Communication, or a Bachelor’s degree in Computer Science, Information Systems
• 5+ years of technical writing, preferably for SaaS products
• Experience writing content for developer audiences
• 2+ years of demonstrable, recent experience in API documentation
• Experience with Git and Markdown
• Experience testing API queries successfully and verifying response data
• Experience with writing in a Docs as Code environment
• Proven ability and initiative to learn new tools and technologies
• Excellent written and verbal English communication skills
• Strong attention to detail, with an eye for improving existing work

You have an advantage if you have

• Knowledge of and Access Management (IAM) or software security
• Experience with AsciiDoc
• Experience with enterprise documentation projects and audiences
• Experience as a developer evangelist
• Experience with content reuse
• Experience with IT or application support

Salary

Salary Range: $96,000 - $110,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. We hire talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are a few things that make Ping special:

• A company culture that empowers you to do your best work
• Employee Resource Groups that create a sense of belonging for everyone
• Regular company and team bonding events
• Competitive benefits and perks
• Global volunteering and community initiatives

Our Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an opportunity to be their best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.