Packaging Design Project Manager

Packaging Design Project Manager role at Marks Agency overview Marks is a brand design and experience agency that enables brands to win in an age of constant change. Fueled by dual vantage points – embedded partners and future-forward experts – we build brand momentum to move fast, move forward, and move confidently. As a full-service agency, our expertise spans strategy, innovation, design, adaptation, and integrated marketing communications. We are 800+ people across 16 studios and 10 countries. Marks is part of SGS & Co, a brand impact group with an integrated packaging and marketing focus. Our sister company, SGS, supports this mission and together we shift brands to impact. Position overview The Packaging Design Project Manager supports the Project Management team on a variety of client projects, working directly with the PM Team Lead and collaborating with Accounts, other PMs, Operations and Studio. Responsibilities include coordinating and completing projects on time, within budget and within scope; overseeing all aspects of projects; managing deadlines; scheduling projects/tasks across studio and departments; reviewing work to ensure quality standards are maintained and client requests are delivered; and monitoring progress and status of assigned projects. This is a hybrid position that sits in our Fulton Market office 3 days per week. Responsibilities Ensure that all assigned tasks and/or projects are delivered on-time, flagging any out of scope or out of budget requests Monitor project progress, handle issues and escalations, document and follow up on critical actions, decisions and risks Work with Scheduler to ensure resource availability and allocation Develop a detailed project plan/tracker to monitor and track progress Create and maintain comprehensive project documentation Develop thorough understanding of internal team operations and processes Be on top of changes to the project scope, schedule, and costs (working with the Account Manager to ensure all costs are captured) Lead client/internal meetings when necessary Maintain positive relationships with the client and relevant stakeholders Participate in process improvement efforts at client and internal studio level Proven ability to consistently manage multiple projects in a fast-paced environment May provide training and guidance to Junior Project Managers Report and escalate issues to management as needed Perform other related duties as assigned (e.g., prep for photoshoots, client-specific duties, prepare projects for billing) Project-specific responsibilities Ensure projects flow from conception to completion with high standards of quality, budget adherence, and timeliness Monitor project progress, handle issues and escalations, document and follow up on critical actions, decisions, issues and risks Develop a detailed project plan/tracker to monitor progress Create and maintain comprehensive project documentation Develop thorough understanding of internal team operations and processes Manage changes to project scope, schedule, and costs (working with CS to capture costs) Review and validate mandatory project information prior to project kick-off Verify information is accurate on design briefs and specifications Procure all assets needed for studio and provide solutions to production roadblocks Use the project management tool to write work orders and create project tasks Facilitate accurate briefing to the creative/adaptive teams in a timely fashion in partnership with CS Act as a liaison between the creative team, external partners, and the account team to obtain missing information and materials Set up and/or attend technical reviews of projects via pre-pro meetings or onboarding meetings Provide final QA on all assets prior to delivery Participate in post-mortem meetings to review completed projects Report and escalate issues to management as needed Prerequisites BA or higher in Graphic Management Services (concentration in packaging is an asset), or Design or Marketing/Business Administration 3+ years of proven experience in project management, preferably in a design environment (packaging preferred) Understanding of branding, design, and print-production processes, including knowledge of Flexo, Litho, and Gravure printing techniques Experience with retail packaging design processes is an asset Excellent communication skills, leadership qualities, and the ability to manage multiple projects in a fast-paced agency setting Strong proficiency in Microsoft Office, project management platforms, and potentially Adobe software, with solution-oriented approaches Personal attributes Solutions-oriented mindset with attention to detail, strong analytical skills, and proactive problem-solving Organized, self-starter with the ability to prioritize and a deep interest in brand stewardship and project management excellence Ability to take initiative and a desire to learn and grow Our compensation reflects the cost of labor across several U.S. geographic markets. The U.S. pay range for this position is $70,000 USD - $80,000 USD annually. We consider location, experience, and other job-related factors when determining pay. Group benefits include health care, dental, vision, life insurance, a flexible spending or health savings account, short/long term disability, and a 401(k) plan.

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