ICUC
Bilingual Social Media Content Specialist - ENGLISH/SPANISH - REMOTE US
ICUC, Chicago, Illinois, United States, 60290
Overview
Join to apply for the
Bilingual Social Media Content Specialist - ENGLISH/SPANISH - REMOTE US
role at
ICUC . ICUC is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class social media expertise, helping our clients to bring their brand stories to life. ICUC is a fully remote company. Our mission is to remind the world that there are humans behind brands. Our culture is built on collaboration, responsibility, and trust, and you will be recognized for your hard work and achievements. We believe in a progressive culture that supports equal opportunities and growth. We are looking for experienced
bilingual Social Media Content Specialists
available to work a combination of shifts: days 8AM - 4PM CST, evenings 4PM - 12AM CST, and overnights 12AM - 8AM CST, throughout the week and on weekends. Responsibilities
Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice. Craft creative written content to encourage participation and increase engagement across our clients’ social channels. Provide our clients’ audience with an excellent experience through the clients’ social channels. Escalate issues, observations, opportunities, and insights through the relevant channels. Understand our clients’ social media strategy, tone-of-voice, and brand guidelines to communicate with their audience efficiently. Ensure the online community's safety policies and brand guidelines are being followed by all members. Qualifications
Native fluency in English AND Spanish. Exceptional written communication (spelling, grammar, syntax, etc.) in English AND Spanish. Residency in the USA. Open and flexible availability to work a combination of the eight-hour shifts noted above throughout the week and weekends. Ability to work all listed shifts is required. Professional experience moderating and engaging across social media platforms. Experience writing, editing, and creating engaging written content in the social media space using brand voice and following guidelines. The ability to tailor written tone and voice to match each customer. Exceptional customer service skills. Knowledge of, experience with, and genuine interest in content moderated across multiple industries. Reliable high-speed internet with no data restrictions. Active Facebook account. Note: Full-time (32-40 hours/week) and part-time (24-32 hours/week) opportunities are available. All shifts are 8 hours in length with the expectation to work a combination of the shifts/days outlined above. Additional Information
The hourly pay range for this position is $14.75 to $15.00 USD. Actual pay will be based on experience, knowledge, and skills. We are committed to diverse, inclusive workplaces and to equal employment opportunities for all applicants and employees. Dentsu is the parent company and an integrated growth and transformation partner. For details about Dentsu and its locations, please visit the official sites: https://www.dentsu.com/ and https://www.group.dentsu.com/en/
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Join to apply for the
Bilingual Social Media Content Specialist - ENGLISH/SPANISH - REMOTE US
role at
ICUC . ICUC is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class social media expertise, helping our clients to bring their brand stories to life. ICUC is a fully remote company. Our mission is to remind the world that there are humans behind brands. Our culture is built on collaboration, responsibility, and trust, and you will be recognized for your hard work and achievements. We believe in a progressive culture that supports equal opportunities and growth. We are looking for experienced
bilingual Social Media Content Specialists
available to work a combination of shifts: days 8AM - 4PM CST, evenings 4PM - 12AM CST, and overnights 12AM - 8AM CST, throughout the week and on weekends. Responsibilities
Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice. Craft creative written content to encourage participation and increase engagement across our clients’ social channels. Provide our clients’ audience with an excellent experience through the clients’ social channels. Escalate issues, observations, opportunities, and insights through the relevant channels. Understand our clients’ social media strategy, tone-of-voice, and brand guidelines to communicate with their audience efficiently. Ensure the online community's safety policies and brand guidelines are being followed by all members. Qualifications
Native fluency in English AND Spanish. Exceptional written communication (spelling, grammar, syntax, etc.) in English AND Spanish. Residency in the USA. Open and flexible availability to work a combination of the eight-hour shifts noted above throughout the week and weekends. Ability to work all listed shifts is required. Professional experience moderating and engaging across social media platforms. Experience writing, editing, and creating engaging written content in the social media space using brand voice and following guidelines. The ability to tailor written tone and voice to match each customer. Exceptional customer service skills. Knowledge of, experience with, and genuine interest in content moderated across multiple industries. Reliable high-speed internet with no data restrictions. Active Facebook account. Note: Full-time (32-40 hours/week) and part-time (24-32 hours/week) opportunities are available. All shifts are 8 hours in length with the expectation to work a combination of the shifts/days outlined above. Additional Information
The hourly pay range for this position is $14.75 to $15.00 USD. Actual pay will be based on experience, knowledge, and skills. We are committed to diverse, inclusive workplaces and to equal employment opportunities for all applicants and employees. Dentsu is the parent company and an integrated growth and transformation partner. For details about Dentsu and its locations, please visit the official sites: https://www.dentsu.com/ and https://www.group.dentsu.com/en/
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