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Hyatt Hotels Corporation

In-House Marketing Agent - Lobby Desk

Hyatt Hotels Corporation, Escondido, California, United States, 92025

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Overview

Close Inclusive Collection Job Postings Notification Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Agent (Lobby Desk), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Our Hyatt Vacation Club at The Welk location in Escondido, CA, is looking for an In-House Marketing Agent (Lobby Concierge Desk) to join their Sales & Marketing team! Schedule:

Full-time/5 days per week, must be open to work on weekends

Responsibilities

Schedules sales presentations and manages customer expectations.

Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.

Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Welcome and greet guests; anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

Qualifications

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Available to work various shifts, holidays, and weekends.

Concierge, and/or sales experience preferred.

Position may require background and drug screening, in accordance with state and local requirements.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Benefits

Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Additional Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Our family is always growing. Want to be in the know?

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