Pinnacle Live
Sales Coordinator - Audio Visual, Event Technology
Pinnacle Live, Washington, District of Columbia, us, 20022
Overview
Sales Coordinator - Audio Visual, Event Technology
at Pinnacle Live Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Salary: $26.70 - $29.00/hr Job Summary
The Sales Coordinator will assist the Venue Director and/or Sales Director in driving the sales efforts of their assigned venue. This position will assist the front-line sales leaders for the venue and will be responsible for generating assigned Scopes of Work (SOW) for their assigned leads. The Sales Coordinator will be tasked to move leads through their respective sales funnel using Pinnacle Live’s proprietary sales process, focusing on connection, prequalification, solutions, and more. Responsibilities
Assist Sales Leader with providing sales subject matter expertise and ambassador for the designated hotel sales team. Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services. Utilize the Company’s proprietary sales process as directed by Customer Experience and/or Venue Leadership, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more. Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies. Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc. Enter all pertinent client information into Pinnacle Live’s CRM platform and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting. Communicate and collaborate effectively with the In-Venue Sales Leadership team and Pinnacle Live Leadership. Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams. Represent Pinnacle Live and hotel venue during any assigned planning meetings, pre-convention and debrief meetings. Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up. Manage accurate and timely billing of events and clients. Perform other duties as assigned. Qualifications
Education & Experience Minimum of two (2) years of experience in a customer service facing role; prior Sales experience in the Hospitality Industry preferred Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress Production and Staging experience are preferred Scenic and Décor experience is preferred Rigging, Electrical, and Exhibit experience is preferred, but not necessary Required Skills & Knowledge Highly skilled communicator; exceptional interpersonal and relationship-building skills Highly skilled at project management; proven success working in a fast-paced environment Problem solver mindset: ability to remove obstacles for clients through strong organizational skills Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients Very strong time management skills with the ability to work on multiple projects at a time effectively Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively Exceptional relationship builder, internally and externally Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits
Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Insurances; health, vision, dental and more Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity. Seniority level
Entry level Employment type
Other Job function
Sales and Business Development Industries: Events Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Sales Coordinator - Audio Visual, Event Technology
at Pinnacle Live Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Salary: $26.70 - $29.00/hr Job Summary
The Sales Coordinator will assist the Venue Director and/or Sales Director in driving the sales efforts of their assigned venue. This position will assist the front-line sales leaders for the venue and will be responsible for generating assigned Scopes of Work (SOW) for their assigned leads. The Sales Coordinator will be tasked to move leads through their respective sales funnel using Pinnacle Live’s proprietary sales process, focusing on connection, prequalification, solutions, and more. Responsibilities
Assist Sales Leader with providing sales subject matter expertise and ambassador for the designated hotel sales team. Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services. Utilize the Company’s proprietary sales process as directed by Customer Experience and/or Venue Leadership, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more. Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies. Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc. Enter all pertinent client information into Pinnacle Live’s CRM platform and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting. Communicate and collaborate effectively with the In-Venue Sales Leadership team and Pinnacle Live Leadership. Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams. Represent Pinnacle Live and hotel venue during any assigned planning meetings, pre-convention and debrief meetings. Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up. Manage accurate and timely billing of events and clients. Perform other duties as assigned. Qualifications
Education & Experience Minimum of two (2) years of experience in a customer service facing role; prior Sales experience in the Hospitality Industry preferred Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress Production and Staging experience are preferred Scenic and Décor experience is preferred Rigging, Electrical, and Exhibit experience is preferred, but not necessary Required Skills & Knowledge Highly skilled communicator; exceptional interpersonal and relationship-building skills Highly skilled at project management; proven success working in a fast-paced environment Problem solver mindset: ability to remove obstacles for clients through strong organizational skills Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients Very strong time management skills with the ability to work on multiple projects at a time effectively Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively Exceptional relationship builder, internally and externally Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits
Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Insurances; health, vision, dental and more Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity. Seniority level
Entry level Employment type
Other Job function
Sales and Business Development Industries: Events Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr