Audio/Video Service Technicians (low voltage) - ICS Job at CTL Engineering, Inc.

Overview

ICS is hiring Audio/Video Service Technicians (low voltage). This role involves planning and installing AV and low voltage system solutions for regional clients. You’ll collaborate with institutions/municipal agencies, Architects, Engineers, and project teams to deliver customized AV designs that ensure smooth integration, installation, and optimal performance.

Responsibilities

• The Service Technician will run day-to-day operations on the job site and program CCTV, Access Control, and Security Systems for Corporations, Educational Facilities, Museums, Municipalities, and Houses of Worship.
• You will work independently under the direction of a Department Manager.
• Manage up to three technicians on the job site.
• Troubleshoot systems that are not working correctly and provide necessary repairs.
• Terminate and install devices, headend and program various access control, CCTV, and security systems.

Knowledge, Skills And Abilities

• Strong knowledge/experience servicing surveillance systems—IP and analog required.
• Knowledge/experience with Software House, AMAG and other access control systems is strongly preferred.
• Strong customer service skills and past customer service experience.
• Good communication skills, both verbally and in writing.
• Experience/skills in sales.
• Ability to problem solve.
• Must be reliable, on time, a team player, quality minded, and detail oriented.

Qualifications

• 5+ years of experience in the Low voltage, AV, Security, Access Control, Intrusion, and Surveillance industries.
• 2-4 year technical degree or vocational certification is preferred.

Benefits

CTL Engineering offers a competitive compensation and benefits package including medical, life, and disability insurance, paid time off, an ESOP (Employee Stock Ownership Plan), and a 401K plan. CTL Engineering provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any type.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Civil Engineering

Referral programs may increase your chances of interviewing. This description reflects the current role and does not guarantee employment.