Mercy is hiring: Communication Services Operator (Non-Exempt) in Rogers

Overview

Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Qualifications

• Experience: Telephone or customer service experience beneficial.


• Required Education: High school diploma or equivalent.


• Other: Basic computer and keyboarding skills. Must be able to navigate multiple computer software systems simultaneously. Ability to communicate clearly in English both orally and written. Knowledge of Microsoft Office.

We Offer Great Benefits

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans