Senior Content Designer Job at Grammarly in San Francisco

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the trusted AI assistant for communication and productivity, helping over 40 million people and 50,000 organizations do their best work. Companies rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly integrates with over 500,000 applications and websites. Since 2009, Grammarly has earned recognition including Forbes Cloud 100, TIME’s 100 Most Influential Companies, Fast Company’s Most Innovative Companies in AI, and Inc.’s Best Workplaces.

The Opportunity

We’re looking for a data-driven, craft-oriented, and energetic Senior Content Designer to join our Activation and Acquisition team within the Growth Area. Your designs, strategy, and content decisions will focus on our users’ very first impression of Grammarly – from communicating user value on our webpages, to helping users decide to sign up, to the way they first onboard and try the product. You’ll engage with millions of customers and enhance their confidence and the quality of their written expression. With new productivity tools at Grammarly, you’ll conceptualize the activation journey for a multi-product future and collaborate with a diverse, dynamic team of growth experts committed to innovation and experimentation.

In this role, you will:

• Strategically redefine how Grammarly’s AI capabilities are presented to professionals and students, strengthening our position and voice as the leading AI writing partner.
• Collaborate with product managers, engineers, product designers, data scientists, and user researchers to craft a messaging strategy and structure that aligns with the user journey and business goals.
• Partner with the Core Product, Growth, and Marketing teams to effectively present new features, ensuring users have successful conversational interactions with the product, and know how to get started.
• Drive the content narrative across logged out touchpoints like SEO pages, homepages, and web-based tools, as well as the first-touch in-product sign in, welcome, setup and orientation.
• Engage in rapid A/B testing and iterative improvements to optimize sign up, activation and repeat engagement, based on data-driven and research-backed insights.
• Drive a seamless narrative for the new user journey to improve user satisfaction, continuity, clarity, delight and retention.
• Translate Grammarly’s strategic business objectives and user needs to proactive growth opportunities, practical internal frameworks, best practices, and contribute to a cohesive roadmap.
• Partner with user researchers to catalyze insight-driven approaches in your design process, ensuring user experience enhancements resonate with target audiences.

Qualifications

• 5+ years of experience in content design, brand or UX writing. Understands the nuances of writing from top-of-funnel experiences to first-time product experiences.
• Comfortable working and collaborating with product designers in Figma.
• Excellent writing and editing skills; ability to write short, relevant, actionable, and engaging text while maintaining quality.
• Ability to learn quickly, implement feedback, give constructive feedback, and contribute to a collaborative environment.
• Adaptable between zero-to-one projects and iterative work.
• Highly curious about user needs, growth strategy, and business goals.
• Experience with paid subscription models is a plus.
• Excellent communication and presentation skills; can convey context, concepts, and rationale with engaging storytelling to stakeholders at various levels.
• Passionate about AI and productivity, evolving writing trends, and trying new approaches in content design.
• Growth mindset with the ability to work independently and manage priorities across multiple projects in a fast-paced, results-driven environment.
• Embodies EAGER values—ethical, adaptable, gritty, empathetic, and remarkable—and MOVE principles: move fast and learn faster; create customer value; value impact over activity; embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers a competitive pay and a benefits package including:

• Excellent health care (medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• Paid time off, paid holidays, floating holidays, and flexible sick time
• Stipends for caregiving, pet care, wellness, home office, and more
• Annual professional development budget and opportunities

Grammarly uses a market-based compensation approach; base pay varies by location. Our US locations have compensation zones based on proximity to hubs. Base pay ranges will be shared during the interview process if applicable.

We encourage you to apply

Grammarly values diversity and encourages all to apply. We are an equal opportunity employer and comply with applicable laws. Grammarly is a US federal E-Verify participant and supports employment equity where applicable.

Voluntary Self-Identification

Grammarly collects voluntary self-identification information for government reporting purposes. Completion is voluntary and confidential; it will not affect hiring decisions. For details, see Grammarly’s Equal Employment Opportunity policy.