Library Assistant – Children’s Services role at Mecklenburg County
Location: North County Regional Library, 16500 Holly Crest Ln, Huntersville, NC 28078
Schedule: Full Time, 40 hours per week. Pay rate: $20.00 - $25.68 per hour. Apply by 9/05/2025.
Library Assistant – North County — Charlotte Mecklenburg Library
“Follow your calling, Find your career”
The North County Regional Library is a dynamic hub serving Huntersville and the surrounding community. This branch offers a robust collection and modern amenities, including a makerspace, and supports digital literacy, community engagement, and educational programming.
Position Summary
The Full-Time Library Assistant plays a vital role in delivering high-quality library services, ensuring value-added experiences for all customers.
Responsibilities
- Promote the library’s collection and services
- Perform circulation activities
- Provide service desk coverage
- Provide materials to appropriate bins for transfer
- Provide research assistance to customers
- Utilize integrated library systems software
- Assist customers at several service points (primarily Children’s floor)
- Train and assist customers on library policies, procedures, and processes
- Collaborate with Librarians to deliver programming and outreach services
- Assist with volunteer management
- Perform shelving and weeding duties
Minimum Qualifications
- Experience: Minimum of one year of customer service experience including library or retail
- Education: High School diploma or equivalent
- Combination of relevant education and relevant experience accepted
Preferred Qualifications
- Knowledge of integrated library systems software (e.g., Polaris)
- Bilingual
Knowledge, Skills and Abilities
- Knowledge of alpha-numeric sorting systems and various library systems
- Telephone etiquette
- Technology adeptness
- Excellent interpersonal and customer service skills
- Excellent time management skills with attention to detail
- Adaptability: maintaining effectiveness when experiencing major changes in responsibilities or environment
- Communication: clearly conveying information to individuals or groups
- Collaboration: working effectively and cooperatively with others
- Technical/professional Knowledge and Skills: staying current in position-related areas
- Work Standards: setting high standards of performance
Work Environment
- Works in an office setting with moderate noise
- Schedules will include some nights and weekends
Other Information
- Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
- Disclaimer: This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Mecklenburg County, NC