Eurest USA is hiring: MULTIMEDIA TECHNICIAN in Boston

Overview

Join to apply for the MULTIMEDIA TECHNICIAN role at Eurest USA.

We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position at Harvard University, 20 Western Avenue, Boston, MA 02134. Online applications accepted only.

Responsibilities

• Manages events for the multipurpose rooms, general floor conference rooms and all other meeting spaces.
• Manages holistic meeting experience: sets up and breaks down furniture, ensures cleanliness of rooms, and completes all other necessary tasks.
• Oversees and upkeeps all audio visual equipment in managed spaces.
• Places conference functions in properly sized rooms to maximize space utilization.
• Provides seamless management of events with high touch customer service.
• Ensures AV systems have the latest firmware and software installed, updating as necessary.
• Assists Tier 2 with hardware swaps as needed (CHD/projectors).
• Manages ITSM and daily email and phone requests.
• Handles issues as they arise through the proper administrative channels.
• Follows protocol during emergency situations.
• Performs other duties as assigned.

Qualifications

• Extensive knowledge in network connectivity, digital signal flow, network compliance support, and firmware/software updates.
• Knowledge of modern audio-visual concepts and equipment, including excellent troubleshooting ability.
• Experience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.
• Crestron DMC-E certification and network certification is preferred.
• Basic knowledge of calculations and proficient computer skills to include various computer programs, Microsoft Office programs, e-mail and the Internet.

Compensation & Benefits

• Pay Rate: $26.44-29.81 per hour
• Internal Employee Referral Bonus Available
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance
• Retirement Plan, Paid Time Off, Holiday Time Off (varies by site/state)
• Associate Shopping Program, Health and Wellness Programs, Discount Marketplace
• Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About Compass Group / Waveguide

Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.

Our award-winning designers and consultants create world-class communication environments that look as good as they perform. Our data analytics solutions empower facility managers with resource insights to optimize building performance and technology investments.

Company Statement

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Job Details

• Req ID: 1457853
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industries: Food and Beverage Services