Data Entry Representative - San Juan, PR Job at Optum in San Juan

Data Entry Representative - San Juan, PR

Join to apply for the Data Entry Representative - San Juan, PR role at Optum

The Data Entry Clerk will be supporting our Revenue Cycle Management Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, and/or Third-Party Denials processes.

Responsibilities

• Transfer data from imaged accessions into mainframe applications.
• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.).
• Ensure that all needed “edits” are met and missing information is updated for billing.
• Research and resolve billing errors with additional information received from client or patient.
• Review bills denied by payer/insurance due to eligibility criteria. This can include patients not being covered on the date of service, errors with the patient’s information or with the insurance information provided in the claim/bill.
• Research and update bills to resolve denials for re-billing.
• Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications, etc.).
• May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.).
• Follow any additional procedural guidelines to enter information into the systems.

ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

External

Required Qualifications

• 1+ years of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC and web applications including ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)

Preferred Qualifications

• Medical billing experience
• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to equal employment opportunities and compliance with applicable laws.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.