Zeta Global is hiring: Publisher Account Manager in San Francisco

Overview

Massachusetts, United States; New York, New York, United States; San Francisco, California, United States; Washington, District of Columbia, United States

THE ROLE

We are looking for a highly motivated Client Success Manager, Publishers to join our team and support our growing network of publisher partnerships. This role is critical to ensuring the success of our partners through thoughtful onboarding, strategic relationship management, and data‑driven performance optimization. The ideal candidate is organized, analytical, and a strong communicator with experience in the programmatic advertising ecosystem. The candidate should be based on the East Coast.

RESPONSIBILITIES

• Manage Publisher Relationships
  • Maintain and grow relationships with existing publisher partners through regular check-ins, QBRs, and strategic performance reviews.
  • Monitor key performance metrics, identify anomalies, and highlight optimization opportunities.
  • Maintain accurate onboarding and partnership documentation.
• Onboard New Partners
  • Lead the end-to-end onboarding process for new publisher integrations, ensuring timely launches and smooth transitions.
  • Serve as a key liaison between publishers and internal tech ops, ensuring effective and efficient communication.
  • Collaborate closely with tech ops and product teams to support integration efforts.
• Performance Monitoring
  • Proactively track key performance metrics, flag performance drops or anomalies, and surface optimization opportunities.
  • Deliver actionable insights and recommendations to internal and external stakeholders.
• Internal Collaboration
  • Work cross-functionally to ensure partner initiatives are aligned with broader company goals.
  • Keep your manager and key internal stakeholders informed of partner updates, blockers, and opportunities.

BENEFITS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance

COMPENSATION

The total compensation range for this role is $75,000 - $85,000, depending on location and experience.

ABOUT ZETA & EEO

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of, sex, race, color, religion, age, disability, veteran status, national or ethnic origin, sexual orientation, or gender identity or expression. We are committed to building a workplace culture of trust and belonging and to diversity, equity, and inclusion.

APPLY

Interested in building your career at Zeta Global? Apply through our careers page or submit your application as directed by the employer.