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OCERS

OCERS is hiring: Emergency Radio Coordinator (Communications Coordinator II) in

OCERS, Santa Ana, CA, United States, 92725

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EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II)

SALARY INFORMATION
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

THIS RECRUITMENT IS OPEN TO THE PUBLIC
This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill positions in similar and/or lower classifications.

Applications
Applications will be accepted on Wednesday, September 3, 2025 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, September 3, 2025.

ORANGE COUNTY SHERIFF'S DEPARTMENT

The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The department comprises more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, committed to serving Orange County by embodying core values: Integrity without Compromise, Service Before Self, Professionalism in the Performance of Duty, and Vigilance in Safeguarding our Community.

The Department consists of six organizational Commands comprised of 23 Divisions, delivering services including patrol, custody operations, investigative services, emergency management, coroner services, forensics, and more.

THE OPPORTUNITY
Control One is an integral part of the Emergency Communications Bureau and is the county-wide interoperable communications center in California. It serves as the central contact for mutual aid and interoperable communications among law enforcement, fire, public works, lifeguard agencies, and state/federal agencies in Orange County using dedicated radio, landline, microwave, and satellite systems. Personnel provide criminal justice database information, warrants, family court orders, weapon registration, and driver’s license checks via the Purple radio channel. The Paramedic Desk (OCC) uses radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day EMS client intake. Red Channel coordinates county-wide radio traffic and broadcasts for Orange County law enforcement. Control One is the central point of contact for alert notifications for Orange County. For more information about the Emergency Communications Bureau, click here.

GENERAL DUTIES
Under general supervision, Emergency Radio Coordinator (Communications Coordinator II) operates various radio communications consoles at the 24-hour Sheriff\'s Communication Center and may perform other related duties. Incumbents coordinate radio communications for public safety activities in Orange County via the 800mHz Countywide Communications System (CCCS), including field communications for city police, hospital communications, and other County activities. This assignment requires greater independence, special training and certification, and is rotated.

Example of Duties
Incumbents will use the OCATS system to connect to statewide CLETS and nationwide NLETS/NCIC databases to run vehicles, subjects, and property, with access to items such as driver license records, warrants, stolen property, and firearms.

The Emergency Radio Coordinator (Communications Coordinator II) monitors and coordinates across various mutual aid radio channels, including Purple Talk group, Red (Emergency) Talk group, CALAW8, TAN Call Talk group, and other county channels. This includes use of the Orange County EMS ReddiNet/HEAR systems, coordination and broadcasting of SIGALERT traffic advisories, Amber Alerts, vehicle pursuits and tracking systems, after-hours contact with county/state/federal agencies, and broadcasting emergency alerts via the AlertOC platform (including Wireless Emergency Alerts and EAS).

MINIMUM QUALIFICATIONS & CORE COMPETENCIES
Click here to learn more about the minimum qualifications and example duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge:

  • The cities, freeways, highways, main streets, major buildings, and geography of Orange County
  • The techniques and procedures used in the operations of a public safety communications center
  • The kinds of information obtainable from local, state, and national criminal justice data banks

Ability to:

  • Operate a variety of communications equipment including multiple channel radio consoles and video data terminals
  • React quickly and calmly in emergencies and determine effective actions
  • Follow written and oral instructions and apply relevant rules and procedures (including FCC rules)
  • Speak clearly in English
  • Prepare records and perform simple typing
  • Use a County-approved means of transportation

DESIRABLE QUALIFICATIONS

  • Experience or training as an emergency communications operator or dispatcher
  • Experience with computers and software
  • Comfortable broadcasting over radio in emergencies
  • Ability to multi-task in demanding environments while maintaining composure
  • Availability for mandatory shifts as required

SPECIAL REQUIREMENTS
No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Applicants must pass a background investigation and related checks, including fingerprinting; polygraph may be used. Background screening may include review of prior convictions, traffic violations, drug use, credit history, employment history, education verification, and foreign degree evaluation if applicable.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS
The County provides accommodations for applicants with disabilities. Physical and mental requirements typical for this position include vision sufficient to read standard text and monitor screens, hearing capability, ability to sit, stand, and operate keyboard and equipment, and the ability to work rotating shifts, weekends and holidays in a high-demand environment.

RECRUITMENT PROCESS
Proctored Interactive Computer 90-minute Exam (Referred/Non-Referred): job-related questions with no study guides available. Passing the exam is required to continue. Potential candidates will be evaluated based on the Department's needs, with possible modifications to procedures. Sections may include Decision Making, Data Entry, Call Summarization, Cross Referencing, Memory Recall-Numeric, Prioritizing, Map Reading, Spelling.

ELIGIBLE LIST
After procedures are completed, an eligible list will be established for present and future vacancies. Sit-Along may be part of the interview process where candidates observe Emergency Radio Coordinators at Purple, Red, and Paramedic consoles.

VEPP
The County provides a Veterans Employment Preference Policy. Please review the policy here.

HOW TO APPLY
Online applications only. Resumes are not accepted in lieu of online applications. Provide information relevant to the qualifications and duties listed, and print a confirmation page for your records.

FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.

QUESTIONS
For information about this recruitment, contact Mabel Cabrera at 714-834-5845 or mcabrera@ocsheriff.gov. For other recruitment information, contact Sheriff Recruiting at 714-834-5811.

EMAIL NOTIFICATION
Email is the primary notification method. Ensure your email is current and use only one account. GovernmentJobs and ocgov domains may be used for notifications. Updates can be made at governmentjobs.com.

EEO
Orange County is an equal employment opportunity employer and encourages applicants from diverse backgrounds.

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