Overview
As the Senior UI/UX Designer, you will not only ensure a seamless experience for our ecosystem but also shape the strategic direction of product design at haku, ensuring product design contributes to key business outcomes. You will guide strategy, design, and implementation of complex solutions, collaborating with Product and Engineering to translate requirements into solutions that work for both business and users.
What You’ll Do
- Lead design, driving design strategy and execution across products and workflows that improve customer experiences, create revenue opportunities, and increase operational efficiency.
- Continuously collaborate with Product Manager to ensure alignment to the problem, customer, and product vision.
- Manage multiple projects and initiatives at different stages of development concurrently.
- Own and define UX strategy for products across verticals, aligning with company goals.
- Partner with product and engineering leadership to oversee execution.
- Formalize a user research and testing strategy.
- Own and define how haku’s design system and processes evolve to meet enterprise software needs and scale with the business.
- Act as a player-coach, jumping in to help with design when needed based on priorities.
- Champion design at the leadership level, ensuring user experience informs product and business strategy.
- Mentor and grow the design team, scaling the design function as the company expands.
- Establish metrics to track the success of shipped experiences and report outcomes to product and company leadership.
Who You Are
- 5+ years of experience as a Product Designer, UX designer, or similar role.
- A design portfolio showing strong problem-solving, interaction, and visual design skills.
- Ability to own design projects end-to-end from concept to implementation.
- Experience conducting, synthesizing, and applying insights from UX research.
- Skilled in the design review cycle with stakeholder alignment.
- Proven experience shipping both responsive web and native app experiences.
- Significant experience designing for enterprise software.
- Proficiency with modern design tools (Figma, Sketch, etc.) and design systems.
- Proven ability to influence product direction and champion user experience at the leadership level.
- Experience building scalable design systems, frameworks, and processes.
- Strong ability to measure, report, and communicate the ROI and business impact of design initiatives.
About Haku
haku is a state-of-the-art technology platform that powers world-renowned events. Our SaaS product enables event organizers to plan, organize, promote, and execute their events. Our enterprise customers include organizations like the Marine Corps Marathon, runDisney, The Philadelphia Eagles, and others.
Equal Opportunity
We’re proud to be a minority-owned business and an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our vision is to establish a work environment where everyone is welcome, and anyone has the right to succeed.
For more information about our company, please visit our website at www.hakuapp.com/careers