tm:rw is hiring: Visual Merchandising Project Manager in New York

This range is provided by tm:rw. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$56,000.00/yr - $60,000.00/yr

Job Description: Visual Merchandising Project Manager– NYC Times Square

Do you want to help shape the future of retail? We are Smartech Retail Group – a destination for innovation at the world’s best department stores. From cutting-edge tech to gaming and e-mobility, we let people discover, try, and play in immersive, experience-led concept spaces across the globe. Because honestly—why should retail be boring?

If you want to create visual experiences that stop people in their tracks and keep them talking long after they leave, this is your chance.

This role plays an essential part in the Smartech team. We are looking for a talented and creative Visual Merchandiser to lead our VM strategy in our flagship Times Square store, ensuring every display and product launch tells a story, sparks curiosity, and reflects our brand at its best.

Objectives of this Role

• Develop and execute compelling visual merchandising strategies that drive footfall, sales, and customer engagement.
• Create high-impact product displays, feature tables, and window concepts that bring innovation to life.
• Lead the visual rollout for all new product launches, seasonal campaigns, and retail projects.
• Partner with the marketing Projects team to deliver outstanding in-store executions for both internal initiatives and brand collaborations.
• Ensure all VM displays meet brand guidelines and maintain a premium, consistent look across the store.

Brand & Internal Excellence

• Deliver excellence for both internal retail operations and brand partner activations.
• Support Business Development in bringing brand stories to life through impactful displays and interactive elements.
• Work closely with Marketing to ensure visuals align with campaign messaging and execute seamlessly in-store.
• Produce clear VM guidelines, floor layouts, and planograms for internal teams and brand partners.
• Monitor and report on the commercial and engagement impact of VM and brand activations.

Operational Delivery

• Conduct regular store walks to audit VM standards and identify opportunities for improvement.
• Oversee installation schedules, coordinating with store teams, marketing, and external contractors.
• Source and manage suppliers for fixtures, props, signage, and creative materials.
• Manage maintenance of displays, reporting issues and arranging repairs promptly.

We are looking for you

As an experienced Visual Merchandising Project Manager, you are the creative force behind our store’s visual identity. You thrive on bringing brand and innovation stories to life, translating concepts into captivating displays that excite and engage customers. You have a keen eye for detail, strong commercial awareness, and the organisational skills to deliver world-class VM on time and on budget. You are confident, collaborative, and hands-on—whether you’re styling a display, briefing a contractor, or supporting a brand launch. Your creativity is matched by your ability to think strategically, ensuring your work not only looks amazing but also drives measurable results.

The Ideal Candidate has

• 3+ years of experience in visual merchandising within retail (flagship or high-profile store experience preferred).
• Proven ability to translate brand and product stories into impactful displays.
• Strong project management skills with the ability to handle multiple launches and priorities.
• Proficiency in design tools (basic knowledge of 2D drawings, Canva, or Adobe Creative Suite is a plus).
• Excellent communication skills and ability to influence stakeholders at all levels.
• A passion for innovation, design, and creating memorable customer experiences.

START: ASAP

LOCATION: NYC – Times Square Flagship

JOB HOURS: Full time

BANDING: $56,000 – $60,000

Seniority level

• Associate

Employment type

• Full-time

Job function

• Production and Project Management
• Retail