Bauer Built Inc. is hiring: Service Writer in Mount Pleasant
Bauer Built Inc., Mount Pleasant, MI, United States, 48804
Overview
Join to apply for the Service Writer role at Bauer Built Inc. Located in Mount Pleasant, MI. The position offers a competitive compensation range and opportunities for growth within a long-standing Midwest tire and service provider.
Salary range during posting: Mount Pleasant, MI $21.00 - $22.00 per hour; other posted ranges include $17.00 - $30.00 and annual estimates from $80,000 - $100,000, depending on experience and role seniority.
What You’ll Do
- Schedule and prioritize jobs for tire technicians, alignment technicians, and mechanics
- Provide top-tier customer service—respond promptly and professionally to inquiries, complaints, and concerns
- Partner with the sales team daily to promote service packages and drive product sales
- Prepare and manage work orders, capturing full details of service jobs
- Resolve customer issues, ensuring follow‑through for a positive experience
- Maintain a clean, safe, and well‑organized work environment by following all safety protocols
What You Bring
- Previous experience as a Service Writer, Service Advisor, or in customer service preferred
- Strong working knowledge of automotive and tire service processes
- Coordinate effectively with technicians and advisors to drive productivity
- Handle customer escalations and warranty claims with professionalism
- Comfortable with Microsoft Office and service management software
- Ability to write clear, accurate repair orders and estimates
- Familiarity with scheduling and service-calendar optimization
What We Offer
- 401K Plan (100% company match up to 7%)
- Comprehensive health, prescription, dental, and vision insurance after 60 days
- Weekly Pay
- Paid Vacation, within 6 months
- Paid Holidays, eligible Day 1
- Short-term Disability
- Life Insurance, both company-paid and voluntary
- Paid Uniforms
- Professional development and learning opportunities
About Us
Founded in 1944 and headquartered in Durand, Wisconsin, Bauer Built, Inc. is a leader in distribution and service of tires for the commercial, passenger and off-road markets. Over the last 80+ years, we’ve grown from a small oil delivery company to a Midwestern powerhouse provider for commercial truck tires and service, operating in service centers and manufacturing plants across ten states in the Midwest.
Equal Opportunity
Bauer Built is an equal opportunity employer and encourages candidates of all backgrounds to apply.