Monroe Tractor is hiring: Service Writer in Town of Campbell

Overview

Monroe Tractor is a well-known construction and agricultural equipment dealer with over 70 years of experience serving the northeastern US. With 18 locations across New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we provide best-in-class sales and support to over 15,000 customers. We are a family-owned business since 1951.

The Service Writer position is ideal for someone who excels with customers and is a problem solver. You will act as an intermediary between customers and branch staff.

Pay Range: $19 - $28 per hour

• Competitive Paid Time Off Policy
• Short/Long Term Disability
• Family-owned and operated
• Annual Reviews
• Annual Incentive Bonus opportunity

Qualifications

• High School diploma or equivalent.
• One or more years of experience in a Service Writer position and/or service or parts department.
• Familiarity with agricultural and/or construction equipment is a plus.
• Computer skills including Microsoft Excel, Outlook, and Word.
• Self-starter with attention to detail, strong organization, and goal-oriented.
• Comfortable dealing with the public.
• Strong team player.
• Able to lift 25 pounds.

Responsibilities

• Review and maintain all repair orders for accuracy and completeness.
• Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting.
• Assist in scheduling of service work.
• Keep the service manager informed on all work orders.
• Assist with warranties.
• Intermediary between parts and service, technician lead contact for parts.
• Ensure every customer is satisfied with the products and service.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay is commensurate with the applicant's experience as it relates to the position.

How to Apply

Interested in building your career at Monroe Tractor? Apply through the company website to view future opportunities and submit your information.