Cole Valley Cadillac is hiring: Service Writer in Newton Falls

Overview

Join to apply for the Service Writer role at Cole Valley Cadillac

Base pay range: $35,000.00/yr - $50,000.00/yr

This range is provided by Cole Valley Cadillac. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About The Job

GM Dealership looking for a Highly Motivated and GM-experienced Service Advisor. Our GM store is looking for a highly motivated and energetic individual with a desire to grow with the company and improve together! This is an excellent opportunity for the right person to make a future. Please apply via resume to this site.

Responsibilities

• Ascertains automotive problems and services by listening to customers' descriptions of symptoms; clarifying descriptions of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
• Develops estimates by costing materials, supplies, and labor; calculate customer's payment, including deductibles.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
• Maintains automotive records by recording problems and corrective actions planned.
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
• Enhances organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills & Qualifications

• GM vehicle and DealerTrack DMS experience is a HUGE plus
• Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Safety Management
• Mandatory Pre-employment drug testing

We Offer

• Excellent pay plan with bonuses and incentives based on experience.
• Medical Insurance available.
• 401K.
• Paid Vacation.
• Paid Training.
• Paid Uniforms.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Motor Vehicle Manufacturing

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