Belcan Corporation is hiring: Technical Writer in Indianapolis

Overview

Job Title: Technical Writer

Location: Indianapolis, IN

Pay: $31.25 - 40.87 /hr. DoE

Zip Code: 46222

Job Type: Contract (0-6 Months)

Start Date: ASAP

Keywords: #TechnicalWriterjobs #IndianapolisJobs

Job Responsibilities

Client is seeking a skilled Technical Writer for a 3-4 month contract assignment to support the development and documentation of training content related to Workday for operations personnel, and to manage the interface and data integration between Workday and Vector Learning System Management (LSM). This role will bridge the gap between system functionality and end-user understanding, ensuring clarity, accuracy, and ease of adoption across manufacturing operations. The ideal candidate will have strong experience in technical writing for enterprise systems, familiarity with Workday and learning management systems, and a collaborative mindset for working across technical, training, and operational teams.

• Develop clear, concise, and user-friendly technical documentation and training materials for Workday-related workflows specific to operations (hourly and salary users).
• Create job aids, quick reference guides, e-learning modules, and step-by-step instructions tailored for various end-user groups.
• Collaborate with HRIS, Operations, and Training teams to gather requirements and understand system usage.
• Manage documentation and process mapping of data flow between Workday and Vector LSM, ensuring alignment with system functionality and training needs.
• Oversee and support the Workday-Vector LSM integration project from a documentation and training perspective, including developing timelines, tracking milestones, coordinating deliverables, and ensuring alignment with operational rollout schedules.
• Monitor and support data integrity and synchronization between systems, escalating issues and collaborating with technical teams for resolution.
• Act as a liaison between system owners, functional leaders, and operations to support configuration, communication, training rollout, and issue resolution.
• Ensure documentation complies with Client's internal standards, branding, and instructional design best practices.

Competencies and Behaviours

• Technical Writing & Communication: translate complex system processes into clear, user-friendly documentation; communicate effectively across diverse audiences; attention to detail in written materials.
• Systems & Process Understanding: understand functionality and user flow within enterprise systems, particularly Workday and LMS; map, document, and explain data flow and integration.
• Collaboration & Cross-Functional Teamwork: build relationships with HRIS, IT, Operations, and Training; facilitate discussions between technical and non-technical stakeholders.
• Initiative & Ownership: self-directed, proactive in identifying documentation needs; owns deliverables and meets deadlines.
• Learning Agility: quickly grasp new systems and adapt content based on feedback and changing needs.
• Quality Focus & Continuous Improvement: maintain high standards for accuracy and clarity; refine documents for updates and process improvements.
• Confidentiality & Professionalism: maintain confidentiality of sensitive data and represent the company professionally.

Scope Factors

• Functional Scope: supports cross-functional collaboration; documents and enables user understanding of Workday processes for operations personnel; manages interface documentation between Workday and Vector LSM.
• Organizational Impact: supports training and onboarding for hourly and salaried employees; contributes to digital transformation and operational excellence; enhances data accuracy and compliance.
• Project Complexity: documents multiple interconnected workflows; balances legacy and current platforms; manages shifting timelines and stakeholder input.
• Communication & Stakeholder Engagement: interfaces with SMEs, HRIS, IT, operations managers, and frontline users; translates technical language for non-technical audiences; provides updates to leadership as needed.
• Decision-Making Authority: determines structure and delivery methods of training and documentation within guidelines; advises on best practices and escalation handling.
• Time & Resource Management: manages multiple projects and timelines; prioritizes workload to align with rollout schedules; works independently across departments.
• Tools & Technology: uses Workday, Vector LSM, MS Office, and tools like Snagit, Articulate, Adobe Acrobat, Visio; may engage in light testing.

Software/Tools Used

• Workday – strong working knowledge of relevant modules
• Vector LSM or similar LMS
• MS Office Suite
• Adobe Acrobat, Snagit, Visio, Articulate or similar

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you are interested in this role, please apply via the apply now link provided. For more information, please visit Belcan.com.