Smartcloudsolution
Position Overview
Opportunities for Ohioans with Disabilities (OOD) is seeking a strategic and detail-oriented Website Content Manager to lead the planning, development, and maintenance of content across OOD’s public-facing website. This role is responsible for ensuring that all digital content is accessible, accurate, user-centered, and aligned with OOD’s mission and brand. The ideal candidate will have experience managing content within the InnovateOhio Platform (IOP) using HCL Web Content Manager (WCM) tools.
Responsibilities
- Lead the strategy, creation, and governance of website content to ensure clarity, accessibility, and alignment with OOD’s communications goals.
- Serve as the primary author and editor within the IOP WCM/HCL platform, managing updates, new content creation, and structural changes.
- Collaborate with communications, program, and IT staff to gather content requirements and ensure timely updates.
- Ensure all content meets State of Ohio digital accessibility standards (e.g., WCAG 2.1 compliance).
- Monitor website analytics and user feedback to inform content improvements and optimize user experience.
- Manage the web content lifecycle, including regular audits and archiving.
- Resource communications and program staff on content best practices and platform use.
- Coordinate with InnovateOhio Platform support teams for technical enhancements and troubleshooting.
Qualifications
- Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or a related field.
- 2+ years of experience managing website content, preferably in the public sector or a regulated environment.
- Proficiency with HCL Web Content Manager (WCM) or experience working within the InnovateOhio Platform.
- Proficiency with the Cloudinary Digital Asset Manager (or equivalent).
- Strong understanding of web accessibility standards and user-centered design principles.
- Excellent writing, editing, and proofreading skills with a keen eye for detail.
- Ability to manage multiple projects and deadlines in a collaborative environment.
- Familiarity with web analytics tools (e.g., Piwik PRO) is a plus.
Preferred Skills
- Experience with content strategy and governance frameworks.
- Knowledge of Ohio state government digital policies and procedures.
- Familiarity with HTML/CSS basics and SEO best practices.
Required
- Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or a related field.
- Experience managing website content, preferably in the public sector or a regulated environment.
- Proficiency with HCL Web Content Manager (WCM) or experience working within the InnovateOhio Platform.
- Proficiency with the Cloudinary Digital Asset Manager (or equivalent).
- Familiarity with web analytics tools (e.g., Piwik PRO)
- Experience with content strategy and governance frameworks.
- Knowledge of Ohio state government digital policies and procedures.
- Familiarity with HTML/CSS basics and SEO best practices