UX /UI Design Manager Job at Toppan Merrill LLC in Jacksonville

Overview

Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer an end-to-end SaaS platform for complex compliant content creation and multi-stakeholder collaboration. Toppan Merrill is a leading partner for the financial, legal, health and capital markets, known for market expertise and customer service.

About the opportunity: UX/UI Design Manager to lead a team of designers applying user-centered design to improve workflow, expand functionality, and enhance the visual appeal of Toppan Merrill software. You will oversee requirements gathering from users and stakeholders and guide the development of the overall information architecture. You will lead the creation of new features based on user research and usability testing.

As a hands-on leader, you will manage a team of designers, driving day-to-day performance and long-term strategic growth. Your contributions will influence key milestones, design decisions, and budget considerations, while collaborating across departments to resolve escalated issues and ensure projects are completed on time and with quality.

Job Responsibilities

• Hands-On Design: tackle high-impact UX challenges directly — this is a "lead by doing" role
• Design Leadership: define and evolve UX strategy as the product and company scale
• Cross-Functional Collaboration: partner with senior leadership, product owners and technology teams
• Lean Research & Validation: conduct lightweight usability tests, rapid prototyping, and early adopter interviews
• User-centered Focus: understand user needs and advocate for users, translating insights into product improvements
• Establish Design Principles: develop simple style guides and reusable design components for consistency
• Team Leadership: lead and grow a team of UI/UX designers across multiple financial reporting projects; oversee the performance and development of 2 FTEs and 2 contract designers

About You

• 6-8 years of UX design experience, including 1-2 years leading or mentoring teams
• Proficiency in lean design tools like Figma, Miro, Webflow, and prototyping platforms
• Deep understanding of design systems, especially Material UI and component-based design
• Strong communication skills, especially when explaining design value to non-designers
• Ability to thrive in dynamic, rapidly evolving environments with limited resources
• Familiarity with startup metrics (activation, retention, engagement, churn)
• Experience taking a product from 0 to 1 or scaling an MVP post-launch
• Experience in developer tools, B2B SaaS, or consumer apps
• Experience designing for AI-enhanced user experiences

How We Measure Success

• Shorter time-to-validation for new product ideas
• High adoption and satisfaction from early users
• Growth of a cohesive design team and scalable UX processes
• Tangible influence on product and business decisions

Compensation and Benefits

We offer a competitive base pay range of $155,000 to $205,000, based on experience and expertise. Actual salaries may vary based on factors such as education, training, experience, professional achievement, business needs, and location.

Toppan Merrill provides competitive benefits, including:

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• Retirement Savings Plan with company match and full vesting from date of hire
• Paid time off for vacation, sick leave, community involvement, bereavement, jury duty, and holidays
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness resources and Employee Assistance Program

Equal Opportunity

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including women, minorities, individuals with disabilities and veterans, are encouraged to apply.