Deel is hiring: Product UX Tester in San Francisco
Deel, San Francisco, CA, United States, 94199
About the role
The Production Quality team serves as the quality safety net for the Deel platform. We proactively identify issues in the live environment and ensure our users experience a seamless, bug-free product. By conducting thorough testing, auditing system integrity, and partnering closely with product teams, this role is critical to maintaining Deel's reputation for quality and user satisfaction.
What you'll do
Manual Testing Excellence: Execute comprehensive manual testing in our live production environment, including exploratory testing, smoke testing, and regression testing on new features and critical user journeys
System Audits: Conduct scheduled audits of key configurations and data across different account types (clients, employees, contractors) to ensure accuracy and prevent user-facing issues
Product Expertise: Build deep knowledge of Deel's ecosystem, user personas, and workflows to anticipate potential friction points and identify improvement opportunities
Daily Quality Assurance: Actively use the Deel platform daily with a tester's mindset, uncovering usability issues, bugs, and areas for enhancement
Quality Analysis: Go beyond bug identification—analyze patterns in findings to provide actionable insights that help product teams prevent future issues
Cross-Team Partnership: Act as the "voice of the user" by collaborating with product managers and designers to improve user experience and product usability
Clear Communication: Document findings with detailed, reproducible bug reports and audit summaries in our tracking systems
Essential requirements
Please note: for this role you must be based in CET time zone or +/- 1-2 hours max
2+ years of QA experience with emphasis on manual testing and user experience validation
UX/UI expertise: Strong understanding of usability principles with a sharp eye for identifying user experience issues
Testing methodology knowledge: Proven experience with exploratory and regression testing approaches
Audit capabilities: Ability to systematically review account configurations and identify discrepancies
Technical skills: Comfortable using browser developer tools and familiar with basic API testing (Postman experience preferred)
Analytical approach: Curious problem-solver who digs into root causes, not just surface-level issues
Communication excellence: Clear written and verbal skills to effectively communicate findings to both product teams and stakeholders
Self-driven execution: Thrive in fast-paced environments, take ownership of priorities, and execute with minimal oversight
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.
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