Elevance Health is hiring: Product Experience Designer in Norfolk

Overview

Anticipated End Date: 2025-09-19

Position Title: Product Experience Designer

Job Description: Product Experience Designer

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Overview of the role

We are looking for a talented and experienced Product Experience Designer to join our growing team. In this role, you will be responsible for supporting the product creation process, from ideation to launch. You will work closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will also be responsible for supporting user research and iterating designs based on user feedback.

The ideal candidate will have a strong understanding of user-centered design principles, as well as experience with wireframing, prototyping, and visual design. A candidate should also have a keen eye for detail and be able to work independently as well as part of a team.

Responsibilities

• Responsible for conceptualizing and translating user needs and business requirements into visually compelling and intuitive design solutions.
• Design complex user journeys through and across technology digital technology platforms, driving the creation of seamless and delightful product experiences for customers as it relates to Health Plan benefits, organizational, and member needs within the various web and mobile digital products.
• Conceptualize and create visually compelling and intuitive design solutions for web and mobile interfaces that align with user needs and business goals.
• Collaborate closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces.
• Utilize design thinking methodologies, data, and tools to ideate and iterate on design concepts, ensuring a seamless and delightful user experience.
• Produce wireframes, prototypes, and high-fidelity designs, maintaining a keen eye for detail and consistency throughout the design process.
• Stay informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences.
• Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams.

Minimum Requirements

Requires bachelor's degree preferably in a relevant field such as Design, Human-Computer Interaction, Computer Science, Product Design. Plus a total of at least five (5) years of business or IT experience including at least three (3) years of experience in in product experience design or UX design utilizing tools such as Sketch, Figma, Adobe Creative Suite and Adobe Experience Manager and other relevant software in an Agile environment Any combination of education and experience, which would provide an equivalent background may be considered.

Preferred Skills, Capabilities, and Experiences

• A strong and well-presented portfolio showcasing a range of design projects, including wireframes, prototypes, and final designs that demonstrate proficiency and creativity strongly preferred.
• Proved ability to work within both Windows and macOS operating systems. Candidates should be comfortable using each platform for their core job functions, including design, collaboration, and file management strongly preferred.

For candidates working in person or virtually in the below location(s), the salary range for this specific position is $95,360 to $164,496.

Locations: Illinois; Colorado; Minnesota; Washington D.C.

Compensation and Benefits

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company\u2019s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Details

Job Level: Non-Management Exempt

Workshift:

Job Family: IFT > IT Bus Systems Solutions Planning

Company Information

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. The company is an Equal Opportunity employer and may require vaccination in certain roles as per policy. Applicants who require accommodation to participate in the job application process may contact relevancehealthjobssupport@elevancehealth.com for assistance.

Elevance Health is a Forturn company with a hybrid workforce strategy. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.