Staff Technical Writer Job at DigitalOcean in Denver

Overview

Staff Technical Writer role at DigitalOcean.

We are looking for a Staff Technical Writer who is passionate about shaping the future of product documentation at scale. As a Staff Technical Writer at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. You will report into the Senior Manager of Product Design and Documentation within Shared Services and operate with wide scope and autonomy, setting strategy across product lines and mentoring other writers.

This is a role for someone who pairs deep technical expertise with a strategic perspective, and who wants to define what world-class documentation looks like both inside DigitalOcean and across the industry.

What You’ll Do

• Own and drive the documentation strategy for multiple product lines, ensuring it scales with DigitalOcean’s growth.
• Develop and maintain deeply technical documentation for developers, sysadmins, and cloud engineers.
• Work hands-on with Linux, APIs, SDKs, and CLIs to validate product functionality and ensure technical accuracy.
• Architect systems and processes that make documentation structured, reusable, discoverable, and globally accessible.
• Define and uphold high standards for clarity, accuracy, and consistency across all content.
• Lead by example in docs-as-code practices, setting standards for Git/GitHub workflows, reviews, and collaboration.
• Mentor and coach writers at all levels, providing final review and guidance on complex documentation projects.
• Partner with engineering, product, and design leaders to integrate documentation into the product experience.
• Represent DigitalOcean’s documentation practice externally through publishing, conference speaking, and community engagement.

Key Metrics

• Accuracy and trust: Documentation validated against product behavior, with low error rates and high confidence.
• Efficiency and reliability: Faster cycle time from feature readiness to publication without sacrificing quality.
• System scalability: Improvements in structure, tooling, and governance that make docs easier to maintain and expand.
• Cross-functional alignment: Evidence of documentation shaping product strategy and customer outcomes.
• External presence: Recognition of DigitalOcean’s documentation practice through conference talks, publications, or community engagement.

What You’ll Add To DigitalOcean

• Extensive experience as a senior or staff-level technical writer with a portfolio of developer-facing documentation.
• Mastery of docs-as-code workflows: Git/GitHub version control, branching strategies, PR-based reviews, and collaboration at scale.
• Proven fluency with static site generators (we use Hugo) and Markdown-based authoring.
• Strong technical foundation with Linux, APIs, SDKs, and CLIs, and the ability to validate code samples and configurations directly.
• Ability to quickly learn and explain complex cloud infrastructure, networking, and developer tooling.
• Demonstrated success mentoring writers, establishing documentation standards, and driving governance across ecosystems.
• Excellent communication skills and reader empathy, with the ability to translate complexity into usable guidance.
• Strong organizational skills and experience managing multiple high-impact projects across distributed teams.
• Track record of external impact — publishing, conference speaking, or community engagement — that advances both DigitalOcean’s profile and the craft of technical writing.
• Nice-to-haves: software engineering experience (especially Go or Python), familiarity with OpenAPI (Swagger), or experience in testing/QA workflows.

Why You’ll Like Working for DigitalOcean

• We innovate with purpose. You’ll be part of a cutting-edge technology company with an upward trajectory, aiming to simplify cloud and AI so builders can spend more time creating software that changes the world.
• We prioritize career development. You’ll do the best work of your career and work with some of the smartest people in the industry. Resources for growth and development are provided, including conference reimbursements and access to LinkedIn Learning.
• We care about your well-being. We offer a competitive benefits package and flexible time off policy; benefits may vary by location.
• We reward our employees. Salary range for this position is $168,800 - $211,000, with potential bonuses and equity compensation, including Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer and do not discriminate on protected characteristics.
• This is a remote role.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Strategy/Planning, Product Management, and Engineering
• Industries
• Internet Publishing

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