MasterApp Labs is hiring: Senior Technical Writer in Dimondale

Overview

Job Title: Senior Technical Writer

Location: Lansing, MI Hybrid (2 days onsite per week, local candidates within 90 minutes)

Interview: Virtual interview via MS Teams

Closing Date & Time: 9/9/2025 10:00:00 AM

Responsibilities

• Create, edit, and maintain technical documentation including user manuals, training guides, help files, and system specifications.
• Develop online source documentation and ensure proper organization and accessibility of documentation libraries.
• Collaborate with business partners, technical staff, managers, and executives to gather and translate information into clear documentation.
• Ensure documentation meets quality standards, version control, and accessibility guidelines.
• Work in a team environment and contribute to maintaining consistency in documentation templates and standards.

Preferred Qualifications

• Experience with Azure DevOps / Jira
• Knowledge of Systems Engineering Methodology (SEM) and Project Management Methodology (PMM)
• Prior experience with State or Federal government

Skill Matrix

• Technical writing/editing — Software Development Industry: 5+ years
• Technical writing/editing — Financial Industry: 4+ years
• Developing online source documentation: 4+ years
• Developing help manuals, training materials, user guides: 4+ years
• Maintaining documentation libraries, subscription lists: 4+ years
• Documentation access & control standards: 4+ years
• Microsoft Office Suite: 3+ years
• Communication skills (written & verbal): Strong
• Team collaboration: Required
• Azure DevOps / Jira: Preferred
• Systems Engineering Methodology (SEM): Preferred
• Project Management Methodology (PMM): Preferred
• State or Federal government experience: Preferred

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• IT Services and IT Consulting

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