Lush Fresh Handmade Cosmetics
Casual Seasonal Ambassador - Del Amo Fashion Center
Lush Fresh Handmade Cosmetics, Torrance, California, United States, 90504
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers\' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and initiatives that bring in traffic. Inspire others to join us in making a positive impact. Product Passion:
Continuously expand product knowledge with ongoing learning to stay up-to-date on products, ingredients, and benefits to confidently recommend products for various needs. Team Involvement:
Development: Use Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve skills and abilities. Diversity, Equity, Inclusion, and Belonging:
Encourage open communication and actively listen to team members\' perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and valuing each employee\'s contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay updated with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required:
Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages $18.50 - $18.50 USD Best of luck on your job search. For privacy and equal opportunity information see the policy notices linked in the postings. Lush acknowledges its operations on Indigenous territories across Turtle Island. Our perspectives on reconciliation and decolonization are guided by the Truth and Reconciliation Commission of Canada: Calls to Action. We recognize that our facilities are on lands of Indigenous peoples and we act to repair past harm in allyship with Indigenous communities.
#J-18808-Ljbffr
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers\' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and initiatives that bring in traffic. Inspire others to join us in making a positive impact. Product Passion:
Continuously expand product knowledge with ongoing learning to stay up-to-date on products, ingredients, and benefits to confidently recommend products for various needs. Team Involvement:
Development: Use Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve skills and abilities. Diversity, Equity, Inclusion, and Belonging:
Encourage open communication and actively listen to team members\' perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and valuing each employee\'s contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay updated with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required:
Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages $18.50 - $18.50 USD Best of luck on your job search. For privacy and equal opportunity information see the policy notices linked in the postings. Lush acknowledges its operations on Indigenous territories across Turtle Island. Our perspectives on reconciliation and decolonization are guided by the Truth and Reconciliation Commission of Canada: Calls to Action. We recognize that our facilities are on lands of Indigenous peoples and we act to repair past harm in allyship with Indigenous communities.
#J-18808-Ljbffr