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Presidio, Inc.

Marketing Operations Senior Manager

Presidio, Inc., New York, New York, us, 10261

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Overview Presidio, Where Teamwork and Innovation Shape the Future. At Presidio, we are at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role: Marketing Operations Senior Manager

We are seeking a dynamic Marketing Operations Senior Manager to join our newly formed marketing analytics and insights team, reporting directly to the VP of Marketing Analytics and Operations. This foundational role will build and execute the operational infrastructure that powers the marketing organization’s growth and performance measurement capabilities. You will be responsible for day-to-day marketing operations, campaign management, and process optimization while supporting the VP in building scalable systems and frameworks. This role offers the opportunity to shape marketing operations from the ground up in a fast-growing organization.

This is a remote position for candidates in the Eastern or Central Time Zones of the United States.

Core Responsibilities

Campaign Operations & Execution

Design, implement, and manage end-to-end campaign workflows across all marketing channels (email, digital advertising, events, content syndication)

Execute lead management processes, including lead scoring, routing, and nurturing programs

Manage campaign setup, testing, deployment, and performance tracking across marketing automation platforms

Coordinate campaign calendars and ensure proper campaign attribution and tracking implementation

Marketing Technology Management

Serve as the hands-on administrator for key marketing technology platforms (Pardot/Marketo/HubSpot, Salesforce, analytics tools)

Maintain data integrity across all marketing systems and troubleshoot technical issues

Implement and manage marketing automation workflows, lead scoring models, and segmentation strategies

Support the evaluation and implementation of new marketing technologies and integrations

Data Management & Quality Assurance

Ensure data accuracy and consistency across CRM, marketing automation, and analytics platforms

Implement and maintain data hygiene processes, including deduplication, standardization, and enrichment

Manage database segmentation and list management for targeted campaigns

Create and maintain data documentation and standard operating procedures

Process Development & Optimization

Develop and document standardized marketing operations processes and workflows

Identify bottlenecks and inefficiencies in current processes and implement solutions

Create and maintain campaign request workflows and project management processes

Establish quality control checkpoints and approval processes for campaign deployment

Performance Tracking & Reporting

Build and maintain campaign performance reports and dashboards for marketing leadership

Track and analyze key marketing metrics including lead generation, conversion rates, and campaign ROI

Support monthly business reviews with data preparation and analysis

Collaborate with the analytics team on attribution modeling and advanced measurement initiatives

Partner Marketing & MDF Management

Work with the partner marketing team to track, measure, and report on ROI of partner MDF investments across events, digital campaigns, and other activities

Create and maintain dedicated partner dashboards showing MDF utilization and performance metrics

Develop standardized reporting templates and deliver monthly and quarterly MDF performance reports to partners

Cross-Functional Collaboration

Partner with Sales Operations to optimize lead handoff processes and ensure proper lead follow-up

Work with partner marketing, demand generation, content, and field marketing teams to execute campaigns effectively

Collaborate with IT and data teams on system integrations and data flow optimization

Support executive reporting by providing partner performance data and insights

Key Success Metrics

Campaign deployment accuracy and timeliness (95%+ on-time delivery)

Lead processing efficiency and data quality maintenance

Marketing automation program performance and engagement rates

System uptime and data integrity across marketing technology stack

Process improvement implementation and team efficiency gains

Partner MDF ROI reporting accuracy and timely delivery of monthly/quarterly reports

Required Skills and Professional Experience

10+ years of marketing operations experience, preferably in B2B technology companies with partner marketing experience

Hands-on experience with marketing automation platforms (Marketo, HubSpot, Pardot) and CRM systems (Salesforce)

Proven track record of managing complex, multi-channel marketing campaigns and partner-funded activities

Experience with marketing analytics and reporting tools (Google Analytics, Tableau, Excel) and dashboard creation

Strong project management skills with experience managing multiple concurrent initiatives and stakeholder reporting

Technical Skills:

Advanced proficiency in marketing automation platforms and CRM administration

Strong analytical skills with experience in data analysis and reporting

Working knowledge of HTML, basic SQL, and API integrations

Experience with campaign attribution and lead routing methodologies

Familiarity with digital advertising platforms and tracking implementation

Core Competencies:

Exceptional attention to detail and process-oriented mindset

Strong problem-solving abilities and troubleshooting skills

Excellent communication and collaboration skills across technical and non-technical teams

Ability to work independently while supporting broader team objectives

Adaptability and comfort working in a fast-paced, evolving environment

Preferred Qualifications:

Bachelor's degree in Marketing, Business, or related field

Experience building marketing operations functions in high-growth environments

Knowledge of data privacy regulations (GDPR, CCPA) and compliance requirements

Certification in relevant marketing technology platforms

Experience with ABM (Account-Based Marketing) tools and strategies

Growth Opportunities This role offers significant growth potential within our expanding marketing analytics organization. Successful performance will lead to opportunities for:

Leadership responsibilities as the team grows

Advanced analytics and data science project involvement

Strategic planning and process design ownership

Cross-functional project leadership and stakeholder management

Professional development in emerging marketing technologies and methodologies

What We Offer Join a newly formed, high-impact team with direct visibility to marketing leadership and the opportunity to build foundational systems that will scale with our organization. You will work closely with the VP to establish best practices while gaining hands-on experience across all aspects of modern marketing operations.

Your Future at Presidio Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you’re harnessing Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Our expert technical team develops custom applications, provides managed services, enables actionable data insights, and builds forward-thinking solutions that drive strategic outcomes for clients globally.

For more information, visit www.presidio.com

Applications will be accepted on a rolling basis.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more on discrimination protections under Federal Law, please visit the Know Your Rights notice from the Department of Labor.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes. Presidio is not responsible for fees related to unsolicited resumes.

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