Overview
Senior Manager, Conduct & Communications
Chicago or Remote*
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JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD
Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we empower traders by providing cutting-edge products and services that enhance the trading journey. NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.
Over the last 20 years, NinjaTrader has grown to over 1.9 million users and is the number one rated futures brokerage worldwide. We continue to evolve, modernize the futures industry, and provide dynamic tools, real-time support, and a community of like-minded traders.
We offer a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Join us as we redefine what’s possible in trading and help us become the world’s top retail-focused trading platform.
What you’ll do
The Sr. Manager, Conduct & Communications Compliance is responsible for ensuring all customer-facing communications, including advertisements, website content, affiliate materials, and product disclosures, comply with NFA, CFTC, and internal standards. This role leads NinjaTrader’s pre-use review process, maintains a compliant and auditable marketing archive, and partners with Marketing, Growth, Product, and Legal teams to embed compliance early in the content lifecycle. The role also guides the governance of employee communications, sales practices, conflicts of interest, and ethics policies as part of the firm’s broader conduct program.
In this role you will:
- Serve as the primary compliance advisor for all customer-facing marketing, advertising, and promotional materials
- Review, approve, and document promotional materials, affiliate/influencer content, and website disclosures to ensure they meet NFA Rules, CFTC regulatory standards, and internal policies
- Partner with internal teams during early campaign planning to advise on claims, disclosures, and user experience
- Maintain a complete marketing archive with clear audit trails and retrieval standards
- Review and monitor employee communications (email/chat) for compliance with policies and internal standards
- Provide guidance on conflicts of interest, personal trading, and ethical conduct, escalating to the CCO as needed
- Lead quality assurance (QA) on compliance-reviewed materials to monitor approval accuracy and identify trends or recurring issues
- Track and report key compliance metrics including pre-use review SLAs, exceptions, QA results, and retrieval effectiveness
- Develop and implement process improvements to increase quality, scalability, and efficiency within the communications review lifecycle
- Manage and mentor a small team, with responsibility to grow and scale the team over time
What you’ll need
- Minimum 7+ years of experience in compliance, audit, risk, marketing review, or a related function within financial services
- 5+ years of experience managing people, projects, or cross-functional initiatives
- Deep understanding of NFA and CFTC regulations relevant to retail communications
- Excellent written and verbal communication skills; ability to influence without authority
- Ability to manage competing priorities and adapt in a fast-paced, evolving environment
- Strong attention to detail and a structured, analytical mindset
- Series 3 license is a plus
Compensation
The salary range for this role will be $140,000.00 - $160,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).
Salary and bonus earnings are only two components of the total compensation package. NinjaTrader offers a 401K plan with company match up to 3.5% and 18 days of paid time off per year, plus seven paid holidays.
Location
This role is based in Chicago, IL. Remote flexibility may be available for exceptional candidates in select states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, D.C., Wisconsin, New Jersey, Pennsylvania.
Hybrid
For Chicago-based employees, a hybrid schedule is in effect: in-office Tue–Thu, remote Mon and Fri. Additional benefits include 20 flex remote days annually and 5 Company Wide Office-Optional weeks tied to major holidays.
Core Benefits
- Generous PTO
- 7 Paid Holidays Annually + 5 Conditional Holidays Annually
- 1 Service Day Annually
- 401k with 3.5% Company Match
- Life and Disability Insurance covered 100% by NinjaTrader
Note: We are an equal employment opportunity employer. See EEO statements below.
Equal Employment Opportunity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Apply for this job
To apply, follow the official job board listing. For access to the application, please visit the NinjaTrader job board.
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