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Hilton Grand Vacations

Marketing Sales Professionals- Hilton Head

Hilton Grand Vacations, Hilton Head Island, SC, US, 29938

Duration: Full Time

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Job DescriptionOnly Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be a part of the Charleston team. Hilton Grand Vacations has several properties in Charleston. It's a city that blends history, charm, and innovation. Known for its cobblestone streets, pastel antebellum homes, and a vibrant waterfront, Charleston offers a unique mix of Southern tradition and modern living. Consistently ranked among the best cities in the U.S., it boasts a thriving culinary scene, award-winning restaurants, and a culture rich with art, music, and festivals. The city's coastal location means easy access to beautiful beaches, boating, and outdoor recreation year-round, while its walkable historic downtown provides a warm and welcoming community atmosphere. With a growing economy, top-tier schools and universities, and a quality of life that balances work and leisure, Charleston is both a destination and a place to call home. ABOUT US Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest. Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members. Join a team where success is rewarded and growth is guaranteed. We're looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful Charleston. Here's why you'll love it here! Excellent benefits that start Day One (medical, dental, and vision)!401(k) with Employer matchingEmployee Stock Purchase ProgramPaid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperationOur Go Hilton Team Member Travel Program offers Team Member and family travel discountsPerks at Work Discount ProgramAnd so much more!ABOUT THE JOB Hilton Grand Vacations has several properties in Charleston where we are hiring Marketing Sales Professionals. Executes Strategy Execute tactical marketing plans as set by the Director of Marketing to exceed plan, tour flow, cost/sales efficiency and net volume targets for local Marketing.Recruit, hire and train Team Members for Marketing programs.Manage and refine the relationship with Resort Operations, Sales and Direct Marketing.Manage and coordinate all tour flow for respective Sales Centers.Champion Hilton quality customer care culture throughout all Marketing channels.Maintain performance management standards, compensation plans and reporting Marketing programs.Develop and manage relationships with local vendors, attractions, restaurants and hotel partners to support regional needs.Secure new business through IPC and In House tours.Secure future business through FPS Sales.Drives Execution Coordinate tour schedule and availability locally with Administrative and Sales team.Handle all Marketing related guest issues.Handle all NQ's for Marketing tours.Handle tour issues in the lobby and Sales centers.Responsible for Marketing presence at Sales Centers during tour rounds as needed and determined by Director of Marketing.Build and Lead Talent Responsible for ongoing training and shadowing to increase production.Work with HR to have all new Team Members attend New Hire Orientation and other training programs as needed.Proactively seek and schedule ongoing workshops and training sessions to support maximum production, team building and corporate culture.Coach the Marketing team in Guest Service and Booking on a weekly basis.Drive for Results Monitor the Marketing Coordinator's sales pitches and customer interaction on a consistent basis.Facilitate all marketing initiatives on the floor.Responsible for ensuring FPS packages are being offered to guests who can't tour at all desks.Responsible for monthly reviews and maintaining monthly goalsWork lobby or prearrival phone shifts as neededABOUT YOU Required Qualifications Must be available to work Saturdays, Sundays, evenings, holidays and any other days/ hours as required per business needs.3+ years' experience in ManagementAt least 2 years of local Marketing experience in areas such as In House Marketing and/or OPC.Knowledge of on-site and area specific prospect generation programs.Demonstrated success in managing relationships with branded hotel general management.Must possess superior organizational and presentation skills.Excellent communication, training and team building background required.Must be able to work flexible work schedules as needed to complete projects.Must be able to handle multiple priorities and duties.Requires alertness and attention to detail in projects.On our own, we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.ResponsibilitiesExecutes Strategy Execute tactical marketing plans as set by the Director of Marketing to exceed plan, tour flow, cost/sales efficiency and net volume targets for local Marketing.Recruit, hire and train Team Members for Marketing programs.Manage and refine the relationship with Resort Operations, Sales and Direct Marketing.Manage and coordinate all tour flow for respective Sales Centers.Champion Hilton quality customer care culture throughout all Marketing channels.Maintain performance management standards, compensation plans and reporting Marketing programs.Develop and manage relationships with local vendors, attractions, restaurants and hotel partners to support regional needs.Secure new business through IPC and In House tours.Secure future business through FPS Sales.Drives Execution Coordinate tour schedule and availability locally with Administrative and Sales team.Handle all Marketing related guest issues.Handle all NQ's for Marketing tours.Handle tour issues in the lobby and Sales centers.Responsible for Marketing presence at Sales Centers during tour rounds as needed and determined by Director of Marketing.Build and Lead Talent Responsible for ongoing training and shadowing to increase production.Work with HR to have all new Team Members attend New Hire Orientation and other training programs as needed.Proactively seek and schedule ongoing workshops and training sessions to support maximum production, team building and corporate culture.Coach the Marketing team in Guest Service and Booking on a weekly basis.Drive for Results Monitor the Marketing Coordinator's sales pitches and customer interaction on a consistent basis.Facilitate all marketing initiatives on the floor.Responsible for ensuring FPS packages are being offered to guests who can't tour at all desks.Responsible for monthly reviews and maintaining monthly goalsWork lobby or prearrival phone shifts as neededQualificationsRequired Qualifications Must be available to work Saturdays, Sundays, evenings, holidays and any other days/ hours as required per business needs.3+ years' experience in ManagementAt least 2 years of local Marketing experience in areas such as In House Marketing and/or OPC.Knowledge of on-site and area specific prospect generation programs.Demonstrated success in managing relationships with branded hotel general management.Must possess superior organizational and presentation skills.Excellent communication, training and team building background required.Must be able to work flexible work schedules as needed to complete projects.Must be able to handle multiple priorities and duties.Requires alertness and attention to detail in projects.On our own, we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.