Director Sales & Marketing (m/f/d) - Franchise

Hilton Director Sales & Marketing

An open door. A smile at welcome. An exceptional experience. That's how we greet millions of guests every year. And we always stay true to our mission: the satisfaction of our guests, team members, and owners alike.

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We are Hilton. Welcome.

Our hotel has recently undergone a full renovation all guest rooms, public areas, and banquet facilities have been completely upgraded to provide a fresh, modern experience for our guests. We are now seeking a dynamic and experienced Director Sales & Marketing to lead our newly repositioned property into its next chapter of commercial success.

Your Responsibilities:

• Lead and manage all sales and marketing activities for the hotel
• Develop and maintain strong personal relationships with clients and business partners
• Create and implement business, sales, and marketing plans
• Stay on top of market trends and prepare competitive analysis reports
• Act as the main point of contact for all corporate clients
• Represent the hotel at various events and sales initiatives
• Set clear goals and strategies for the sales & marketing team
• Analyse data and performance metrics to inform decisions and strategies
• Ensure proficiency in and effective use of major sales systems (e.g., Delphi & Salesforce)
• Motivate, lead, and develop a high-performing team
• Act as the hotel's social media Champion

Work Experience:

• Several years of experience in a similar role within international hotel chains, ideally in major cities
• Strong leadership and people management skills
• Skilled in using major hotel sales systems and CRM tools
• Strategic thinker with strong analytical abilities and a deep understanding of commercial KPIs
• Clear goal setter with a results-driven approach
• Strong negotiator and confident communicator
• Warm, authentic, and service-oriented personality
• Fluent in both German and English, spoken and written
• Highly organized, flexible, creative, and resilient
• A true team player who enjoys working with people

Benefits:

• Permanent employment contract
• A warm and professional team environment
• A newly renovated hotel where your strengths and ideas can make a real impact
• Direct reporting line to the Hotel Manager
• Personal development and career growth opportunities
• Individual feedback sessions
• Global accommodation benefits in Hilton hotels at attractive employee rates
• Access to Hilton University and a wide range of online training programs
• Thorough onboarding and introduction to the Hilton brand and its history
• Varied and affordable meals at our in-house team restaurant
• Performance-based individual bonus program

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.