Audio Visual Technician Job at Washington Duke Inn & Golf Club in Durham

Overview

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The Audio- Visual Technician is responsible for setting up, operating, maintaining, and troubleshooting audio-visual equipment to ensure seamless communication and presentation experience for our guests and clients.

Responsibilities

• Set up and operate audio-visual equipment including microphones, projectors, video conferencing systems, sound systems, and lighting for various events and meetings.
• Collaborate with event coordinators and clients to understand their specific audio-visual requirements and ensure all equipment is configured to meet their needs.
• Conduct thorough testing of equipment prior to events to ensure optimal functionality and troubleshoot any technical issues that may arise.
• Provide on-site technical support during events to address any audio-visual challenges promptly and efficiently.
• Maintain and inventory all audio-visual equipment, ensuring it is in excellent working condition and arranging for repairs or replacements as necessary.
• Stay updated on the latest audio-visual technologies and trends to recommend and implement improvements in the Inn’s audio-visual services.
• Train and guide other staff members on the basic operation of audio-visual equipment as needed.
• Assist in the development of standard operating procedures for audio-visual services to enhance efficiency and service quality.
• Ensure compliance with all safety and operational protocols while handling audio-visual equipment.
• Provide exceptional customer service by addressing client inquiries and concerns in a professional and courteous manner.

Required Education

• High school diploma or equivalent is required.
• An associate degree in audio-visual technology, media production, or a related field is preferred.

Required Experience

• Minimum of 1-2 years of experience working as an Audio Visual Technician in a hotel, conference center, or similar environment.
• Proven track record in setting up, operating, and troubleshooting audio-visual equipment, including projectors, sound systems, and video conferencing tools.
• Experience in live event production, including sound mixing, lighting, and video recording.
• Familiarity with the maintenance and repair of AV equipment.

Physical Requirements

• Lifting up to 50 pounds maximum with frequent bending, lifting, and/or carrying of objects weighing up to 20 pounds. Ability to work on ladders at heights up to 14 feet. Walking and kneeling to a significant degree.
• Proper handling of fragile equipment is required. Some tasks involve dealing with electricity, heights, and high temperature equipment, requiring heightened safety awareness.

Required Skills And Abilities

• Strong technical skills with the ability to operate a wide range of audio-visual equipment and related technology.
• Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
• Strong communication skills, both verbal and written, to interact effectively with clients and team members.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Customer service orientation with a professional demeanor and the ability to anticipate client needs.
• Physical ability to lift and move heavy equipment, and to work in varying environments, including standing for extended periods.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.